Outsourcing & Strategic Initiatives Manager

Prime Healthcare Management Inc•Farmers Branch, TX

70d

About The Position

Prime Healthcare is seeking a Manager of Outsourcing and Strategic Initiatives to provide day-to-day leadership, planning, organization, and execution of department activities and strategic initiatives while maintaining continuous quality improvement. The role owns vendor service portfolios and is responsible for achieving business objectives and key performance indicators, successful transitions, service delivery, cost effectiveness, and invoice reconciliation. It includes resolving issues, managing vendor relationships and stakeholders, and communicating effectively. For strategic initiatives, the manager delivers against timelines and business objectives, identifying best-in-class benchmarks and relevant service, technology, vendor, and trend information. The Manager maintains operations within budgetary parameters and is accountable for financial business cases as needed. The role interacts with stakeholders, hospital leadership, and team members while maintaining professional business service standards. Where the position has direct reports, it oversees staff performance, productivity, and quality (potentially up to eight direct reports). The Manager is accountable to the Director and/or VP of Outsourcing and Strategic Initiatives for day-to-day personnel management, including staffing, timekeeping, employee evaluations, counseling, interviewing, and staff selection within established guidelines.

Requirements

Ability to work independently with little supervision and seek guidance when needed to clarify assignments or request information.
Excellent communication, customer service, and time-management skills.
Proficiency with desktop applications such as Microsoft Excel, Word, PowerPoint, and/or Access.
Team player willing to help as needed and go the extra mile to complete the work.
Intuitive problem-solving skills and ability to anticipate business needs.
Ability to create policies and procedures, standard operating processes, job aids, and training documents for the assigned portfolio.
Ability to make logical correlations between data points and determine whether analysis is accurate.
Detail-oriented, meticulous, and accurate in completing tasks on time.
Subject matter expertise in the specific vendor portfolio or strategic initiative.
Five to eight years of relevant business experience preferred.

Nice To Haves

Proficiency with hospital revenue cycle IT tools such as Relay, EPIC, or Meditech.
Bachelor’s degree in Business, Accounting, or Finance preferred.
Five to eight years of relevant business experience preferred.

Responsibilities

Provide day-to-day leadership, planning, organization, and execution of department activities and strategic initiatives.
Maintain continuous quality improvement.
Own vendor service portfolios and deliver business objectives and key performance indicators.
Manage successful transitions, service delivery, portfolio cost effectiveness, and invoice reconciliation.
Resolve issues and manage vendor relationships, stakeholders, and effective communication.
Deliver strategic initiatives according to timelines and business objectives.
Identify best-in-class benchmarks and relevant services, technology, vendors, and trends.
Maintain operations within budgetary parameters and develop financial business cases as needed.
Interact effectively with stakeholders, hospital leadership, and team members while maintaining professional business service standards.
Manage staff productivity and quality when there are direct reports, potentially up to eight.
Manage personnel day to day, including staffing, timekeeping, employee evaluations, counseling, interviewing, and staff selection within established guidelines.