Outsource Clerk

HOYA Vision Care•Lewisville, TX

3d•Onsite

About The Position

The Outsource Clerk receives outsourced jobs, checks orders for completion, scans and reprints tickets, and routes jobs to the appropriate area of the Dallas Lab. The role also sends out mirror coatings and runs late reports. The clerk prioritizes work according to start dates and follows all standard operating procedures. Additional duties include maintaining a neat workstation, cross-training in other department areas, and helping in the lab when needed. The position is expected to complete assigned tasks before the end of the shift while keeping errors below 1%.

Requirements

Basic computer skills, including Excel, Word, and Outlook.
High school diploma.
Ability to read, write, speak, and understand English.
Ability to communicate openly and work as part of a team.
Ability to work overtime or flexible shifts when needed.
Ability to follow company policies and procedures.
Ability to understand and implement work instructions.
Ability to understand basic job work tickets.
Ability to perform simple/basic math.
Ability to work without supervision.
Ability to memorize data accurately.
Problem-solving skills.
Basic understanding of the Injury and Illness Prevention and Hazard Communication Program.
Must wear closed-toe shoes with heel support; safety glasses and long-sleeved shirts may be required where needed.

Nice To Haves

DVI knowledge.
Optical experience.

Responsibilities

Prioritize work based on start dates and follow all standard operating procedures.
Receive outsourced jobs.
Pre-check orders for completion.
Scan and reprint tickets for each received job.
Distribute received jobs to the appropriate area within the Dallas Lab.
Send out mirror coatings.
Run late reports.
Maintain a neat workstation.
Cross-train in other areas of the department.
Help in the lab when needed.
Complete tasks before the end of the shift with fewer than 1% errors.