Outside Services Staff

O'Reilly Hospitality Management LLC • Fort Worth, TX

1d • Onsite

About The Position

Outside Services Staff assist guests and members with all aspects of their golf experience, including reservations, food and beverage, green fees, and membership support. The primary focus is guest service. The position is at the Marriott Hotel & Golf Club at Champions Circle in Fort Worth and is managed by O’Reilly Hospitality Management, LLC.

The role supports golf cart and equipment readiness, bag handling and storage, practice-range operations, and guest services. It also involves maintaining clean, organized outside areas and following opening, closing, safety, and company procedures. The position works primarily outdoors, with exposure to weather, noise, and vibration.

Requirements

• Ability to follow instructions.
• Ability to speak English clearly and listen carefully.
• Ability to use personal judgment and specialized knowledge to provide information.
• Ability to communicate effectively with people.
• Problem-solving ability.
• Minimum lifting capacity of 50 pounds.
• Ability to bend and lift items weighing at least 40 pounds overhead for storage.
• Ability to transport food and cooking utensils with food products weighing up to 10 pounds.
• Ability to perform physical activities including stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking or pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motion.

Responsibilities

• Greet guests and members in a warm, friendly manner.
• Assist guests and members with golf bags, including loading and unloading bags onto carts, cleaning clubs, and maintaining the bag storage system.
• Transport clubs to and from vehicles and pick up and drop off golf bags at the bag drop.
• Assist golfers with carts and equipment.
• Distribute scorecards and pencils to golfers.
• Remove golf carts from storage and stage them for play.
• Clean, wash, detail, and restock golf carts before and after each use.
• Promptly communicate damage or deficiencies involving the golf course or carts.
• Maintain constant communication with Golf Pro Shop Services.
• Set up, reset, and break down the golf practice range.
• Collect, organize, and maintain the cleanliness of range baskets and balls.
• Follow procedures for opening and closing cart and range operations.
• Maintain cart cleanliness, supplies, condition, and battery readiness.
• Assist Golf Pro Shop Guest Services.
• Keep outside areas neat, clean, and stocked, including handling trash pickup, restroom cleanliness, and water stations.
• Report for scheduled shifts on time and in uniform in accordance with company policy.
• Comply with company policies and procedures related to the position and its duties.
• Support O’Reach, Green Team, Guest Service, Team Member Satisfaction, and Safety culture.
• Perform other duties and responsibilities as required or requested.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Access to earned wage payments through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed