DSG Outside Service Technician Ft. Worth Texas
About The Position
Join the Ashley Family as an Outside Service Technician and help bring quality furniture to millions of homes across America. This role offers opportunities to master expert repair techniques, develop valuable skills, and grow professionally through our training programs - all while making a real difference in customers' lives. We value our team members with competitive pay, excellent healthcare benefits, and more, ensuring both you and your family have a secure future. Every repair you complete directly impacts families creating their perfect living spaces, making your role essential to our success and delivering a world-class customer experience.
Requirements
- High School Diploma.
- 1-year practical work experience in furniture repair including upholstery, leather repairs and wood refinishing OR similar experience working with other materials and completing color matching.
- Read, understand, and write in the English language; additional languages beneficial.
- Ability to work independently and manage time effectively.
- Ability to learn in-house computer programs.
- Valid Driver’s License and an acceptable Motor Vehicle Record per company guidelines.
Nice To Haves
- additional languages beneficial
Responsibilities
- Repairs with little guidance on all product types.
- Completes all repair types of entry level with additional skills requirements.
- Performs minor repair on top of surface of case pieces and tables.
- Performs solid color paper/side refinishes.
- Performs small corner damages that requires rebuild.
- Has general understanding of spray booth set up and use.
- Performs advance replacement part repairs.
- Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
- Help to inspect damaged products and conveys if it can be repaired to like new conditions.
- Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
- Documents and follows through on recurring product damages.
- Assist other technicians.
- Accurately reports situations that occur when repairs cannot be completed.
- Must be able to assess damages to determine the most efficient way to repair them.
- Identifies damage, loss or surplus of goods and materials stored in the warehouse.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
- Comply with safety regulations and maintains clean and orderly work areas.
- Maintains proper safety usage of all products that are used within the department.
- Maintain a clean and organized service vehicle, including maintaining required repair materials and supplies.
- Adhere to driving policy for company vehicles, including meeting annual MVR review requirements.
- Follow the planned route to ensure on-time arrival for Customer repairs.
- Safe operation of hand and power hand tools, especially drills, impact drivers, and multi-tools.
- Complete bench testing evaluations for regular validation of skills.
Benefits
- Generous Paid Time Off (PTO)
- Opportunity for advancement
- Medical, Dental, Vision, & Retirement Benefits
- Employee Purchase Discounts of 30% or more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
