Outside Service Salesperson- Rocky Mount, NC

Velocity Vehicle Group•Rocky Mount, NC

23h•$50,000 - $65,000•Onsite

About The Position

The Service Salesperson is responsible for prospecting and generating Service Revenue for the Service Department as well as developing and maintaining excellent customer relationships with existing clients including, large fleet customers. The Service Salesperson manages the repair expectations for assigned customers to ensure excellent customer service and provide immediate service to trucks thereby maintaining the customer relationship. The Service Salesperson spends more than 50% of his or her time outside the office engaging in the selling of Freightliner products.

Requirements

10+ years of experience in service department of trucking industry
Technician experience
Excellent customer service skills
Strong communication skills
Must exhibit leadership qualities
Must exhibit teamwork qualities
Able to work with minimum supervision
Shows Initiative
Must be able to pass post offer drug test, and physical

Responsibilities

Develops and maintains a thorough knowledge of Daimler products and pricing
Identifies leads, manages prospects, and acquires new business
Meets or exceeds business sales goals
Completes prospecting activities to secure first and follow up appointment with decision makers
Schedules and documents activities
Prepares and delivers proposals/presentations to customers and key decision makers
Prepares and drafts sales agreements and other paperwork needed to complete the sale in a timely manner
Develops and maintains an awareness of the market behavior and competitive trends and responds accordingly
Regularly meets with supervisor and service managers to review weekly sales activities, progress on goals and status of prospective customers
Maintains excellent customer service standard
Resolves customer complaints and provides conflict resolution to customers
Visits customers to provide and maintain excellent customer relations