Outside Salesperson

Hajoca Corporation•Knoxville, TN

3d•Onsite

About The Position

Hajoca Corporation is a large, privately-held wholesale distributor of plumbing, heating & cooling, and industrial supplies, founded in 1858. The company operates on principles of "Service, Integrity, Reliability" and values relationships of trust and support. Hajoca attributes its success to a unique business philosophy and talented people. The company functions in a decentralized environment where each location, called a Profit Center (PC), is managed like a small business. Modern Supply, a trade name of Hajoca, is seeking an Outside Salesperson for its Knoxville, TN location. This role requires a proactive individual who takes pride in customer experience, is knowledgeable, persuasive, and determined to close sales and build relationships.

Requirements

1+ years outside sales experience, contractor sales preferred.
Able to drive for company business.
Must be at least 18 years old.
Possess a proper and valid driver’s license.
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
Extensive knowledge of products sold in the Profit Center.
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
Be able to build influential relationships and trust with customers and key vendor partners through open and interactive communication.
Demonstrate the deep product knowledge required to answer customer questions and identify opportunities to upsell or cross sell.
Develop a consultative mindset to understand our customer’s business and personal goals and invest in their success as a trusted advisor.
Be able to overcome customer objections by recommending profitable solutions, adding value beyond price.
Be able to build positive working relationships and inspire teamwork with co-workers.
Possess excellent communication and listening skills, with the ability to persuade.
Act in a self-directed manner with the ability to plan and organize effective sales calls.
Be able to learn to operate warehouse material-handling equipment.
Be able to learn and operate the computer related systems used to process orders.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Responsibilities

Attract and retain customers by proactively conducting face-to-face customer meetings, visiting job sites, and meeting with decision makers.
Work with the Profit Center Manager to establish revenue and margin targets.
Analyze sales reports and tools to establish strategies that assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
Process sales orders, bids, and job information packages in accordance with Company policy and procedures.
Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Support Inside Sales and all Profit Center activities as part of the Profit Center Team.
Join industry associations to stay informed about market conditions, new technologies, and trends.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.