Outside Sales - Kirkland

Tacoma Screw ProductsKirkland, WA
Onsite

About The Position

Tacoma Screw Products is a distribution company that has been supplying industrial supplies, fasteners, and tools to contractors, businesses—both small and large—and individual retail customers since 1946. We serve a unique mix of wholesale and retail customers, which allows us to operate outside of traditional “retail hours.” We are closed on nights, Sundays, and holidays, giving our employees a better work-life balance. We are seeking driven and dedicated Outside Sales Representatives who strive to be the best in their field. Our ideal candidates enjoy engaging with customers who appreciate top-quality products at competitive prices, backed by expert service. At Tacoma Screw Products, we take pride in our team, our stores, and our extensive product knowledge. Customer service is our top priority—because our people are what make us great! This position will be based out of our Kirkland Store.

Requirements

  • High School Diploma or GED
  • Valid Driver’s License and ability to meet insurability requirements
  • At least 2 years of Retail Experience; preferred in an industrial setting
  • Outside Sales Experience preferred
  • Solid math, verbal, and written communication skills
  • Computer literacy
  • Must be well organized and self-motivated
  • Strong problem-solving skills with the ability to analyze customer needs and provide effective solutions
  • Sales and negotiation skills, with experience in upselling and closing deals
  • Self-starter mentality with the ability to work independently and proactively seek out new business opportunities
  • Time management and multitasking abilities to efficiently handle multiple accounts and responsibilities
  • Work in an environment that requires maintaining a consistent and often fast pace including quickly retrieving, loading, and delivering customer orders
  • Standing and walking for extended periods
  • Driving and operating a vehicle safely for extended periods of time
  • Lifting and moving objects up to 50 pounds and performing other physical demands of the job
  • Frequent use of computer/keyboard/phone for customer orders, communication, and to look up inventory
  • Work in various weather conditions - travel and outdoor loading/unloading may be required
  • Performs repetitive movements, including but not limited to, bending, reaching, and lifting throughout the workday

Nice To Haves

  • Experience in an industrial setting
  • Outside Sales Experience

Responsibilities

  • Deliver exceptional customer service by honoring commitments, maintaining appointments, and adhering to pre-arranged schedules.
  • Engage with customers to understand their needs, identify new product opportunities, and provide solutions that enhance their operations.
  • Maintain strong product knowledge, including special product requests, pricing structures, and competitive landscape awareness.
  • Develop and implement an efficient route management system to optimize customer service and sales opportunities.
  • Visit multiple customer locations daily to deliver and organize orders, which may involve lifting and carrying products and setting up storage bins.
  • Manage customer orders with precision, utilizing remote order entry systems, maintaining accurate documentation, pricing schedules, returns, and billing details.
  • Provide timely and consistent responses to customer inquiries and requests for quotes.
  • Develop and execute a strategic marketing plan to grow sales, including introducing new and promotional products and identifying opportunities to increase revenue.
  • Foster positive working relationships with internal business partners, including Branch Managers, Inside Sales, Purchasing, Warehouse personnel, and support staff.
  • Safely operate and maintain a company vehicle in compliance with driving and maintenance guidelines, as this position requires extensive travel.

Benefits

  • Medical, Dental and Vision for employees and any eligible dependents; Premiums are 100% paid by the employer
  • Company Sponsored Life Insurance, AD&D and Long-Term Disability Coverage
  • 401K Plan with 3% Company Match
  • Employee Assistance Program
  • 7 Paid Holidays + Half Days on Christmas Eve and New Years’ Eve
  • Paid Sick Leave
  • 5 Paid Personal Days off in your first year of service
  • Vacation Accrual begins after one year of service
  • Company Vehicle Provided for Work and Personal Use (Ford F150)
  • Gas Card Stipend for Cellular Phone
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