Outside Sales & Support Consultant

PAVE by Discovery Loft Inc.•Detroit, MI

5d•Remote

About The Position

PAVE is on a mission to use AI to revolutionize digital vehicle inspections. We leverage state‑of‑the‑art computer vision to power thousands of inspections daily, helping businesses complete faster, more accurate, and more sustainable assessments. Our globally distributed team (Canada & Vietnam) includes AI researchers, ML engineers, product specialists, and software engineers building the next generation of capture and automation tools. The Outside Sales and Support Consultant is responsible for delivering outstanding customer service and support directly to clients in the field. By assisting clients, the consultant will generate new business opportunities and manage ongoing relationships within a designated territory. The role involves proactive outreach to both existing and potential customers, conducting in-person meetings, and providing customized solutions tailored to client needs. The ideal candidate should demonstrate strong communication abilities, a result-oriented approach, and the capacity to operate independently. As the primary contact for clients, the consultant will maintain robust relationships and represent the company with professionalism.

Requirements

1–3 years of experience in a professional environment
Sales, customer service, or business environments is a plus
Familiarity with CRM tools (HubSpot preferred)
Highly organized and detail-oriented
Strong communication skills (written and verbal)
Willingness to learn and take direction
Positive attitude and strong work ethic
Interest in building a career in sales

Nice To Haves

Experience calling on Automotive Retailers
Exposure to B2B SaaS environments
Experience with tools like ZoomInfo

Responsibilities

Providing exceptional customer service
Identifying and pursuing sales leads
Presenting company products or services
Closing sales contracts
Maintaining detailed records of customer interactions
Providing feedback to internal teams
Consistently meeting or exceeding sales and retention targets
Travel within the designated area is required to build rapport and foster long-term partnerships with clients
Provide hands-on support, training, and guidance for clients using company products or services
Initiate and develop new business relationships through prospecting and networking
Conduct on-site client meetings and presentations to assess needs and recommend solutions
Maintain accurate records of sales activities and client communications
Collaborate with internal departments to ensure customer satisfaction
Reach or exceed yearly sales and retention targets
Assist with client research and outbound outreach
Build and maintain positive relationships with clients to foster loyalty and satisfaction