Outside Sales Representative (Bilingual Spanish Preferred)

Charter Communications • Columbia, TN

4d

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will visit assigned leads, assess customer needs, recommend appropriate services, and present sales proposals for high-speed data, mobile, landline phone, and video services. The role contributes to Spectrum’s growth and customer satisfaction by expanding access to its communication solutions. Compensation includes a competitive base salary and incentives; top performers may earn total compensation of over $100,000 per year. Employees also receive free and discounted Spectrum services, including internet, TV, and mobile.

The position is primarily field-based, with approximately 90% of time spent outdoors in all seasons and minimal time in an office. It involves travel throughout local communities, including in inclement weather, and requires evening and weekend availability as business needs dictate. The role requires a high school diploma or equivalent work experience, a valid driver’s license, car insurance, a satisfactory driving record, and use of a reliable personal vehicle. Spanish language skills and sales experience are preferred.

Requirements

• High school diploma or equivalent work experience.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for success and a strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices.
• Ability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, a satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• Two or more years of sales or relevant work experience.
• Ability to read, write, speak, and understand English and Spanish.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions to support team goals and professional development.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 per year.
• Free and discounted Spectrum services, including internet, TV, and mobile.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED