Outside Sales Engineer - Pumps Division

John H. Carter Website•West Monroe, LA

14h•Onsite

About The Position

This role involves managing customer interactions via phone, fax, and email, providing solutions using core products, generating quotes, specifying and applying products, and executing work internally to meet customer needs. The position requires coordinating internal resources for larger projects, aligning sales efforts with business unit goals, and supporting sales personnel for corporate initiatives. Adherence to JHC TCC (Total Customer Commitment) standards is essential. The role also involves working closely with and supporting JHC product principals, actively participating in required and preferred training, supporting colleagues, and participating in a weekend on-call rotation. Building strong relationships, promoting a team atmosphere, and remaining aware of surroundings are key. Travel within the JHC geography may be required. This role is not eligible for Visa sponsorship/assistance.

Requirements

Ability to handle customer inquiries via phone, fax, and email.
Proficiency in generating quotes, specifying and applying products.
Capability to coordinate internal resources for projects.
Understanding of sales efforts and business unit goals.
Willingness to support sales personnel and product principals.
Commitment to attending training.
Ability to support colleagues and participate in a team atmosphere.
Willingness to participate in a weekend on-call rotation.
Ability to build and cultivate solid relationships.
Awareness of surroundings.
Willingness to travel within the JHC geography.

Nice To Haves

Preferred training.

Responsibilities

Receive and handle phone calls, faxes, and emails from external & internal customers on a timely basis.
Utilize core products and resources to provide solutions to customer needs, including generating quotes, specifying and applying products, and executing work internally.
Coordinate and lead internal resources and efforts on larger projects.
Understand and ensure sales efforts align with business unit goals and strategies.
Support JHC Sales personnel for corporate sales initiatives.
Uphold JHC TCC (Total Customer Commitment) standards.
Work closely with and support JHC product principals.
Actively attend required and preferred training.
Support JHC colleagues.
Participate in the weekend on-call rotation.
Build and cultivate solid relationships and promote a team atmosphere.
Remain alert and aware of surroundings at all times.
Travel throughout the JHC geography may be required.