Outside Sales Account Manager

Würth MRO, Safety, & MetalworkingLakemore, OH
Onsite

About The Position

The Outside Sales Account Manager will be responsible for growing business within a defined territory through direct customer engagement. This role involves building customer relationships, soliciting orders, and providing product information. The Account Manager will collaborate with internal teams, including customer service and inside sales, to develop new business opportunities and ensure customer satisfaction. Key responsibilities include quoting prices, managing customer purchase history, following up on sales leads, and staying informed about product developments. The role also requires strategic planning, territory reporting, and daily CRM updates. The ideal candidate will be a self-starter with excellent communication and organizational skills.

Requirements

  • Associate's degree (A. A.) or equivalent from two-year college; or equivalent combination of education and experience.
  • Must have state driver's license.
  • Excellent written and verbal communication skills.
  • Ability to be organized and thorough.
  • Ability to be flexible when working with other associates and managers.
  • The ability to be a self -starter, objective, assertive in their work.
  • Exhibit and maintain confidentiality with company related issues and materials.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of team leaders, managers, associates, and customers.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • one to three years selling experience preferred

Responsibilities

  • Travel the defined territory to grow business through direct face to face contact with customer base.
  • Builds customer relationships through consultative selling techniques, soliciting orders and/or talking with customers via phone and virtual meeting place technology.
  • Work with customer service and branch location to develop new business.
  • Work with inside sales representatives to establish contact for customers to place orders, delivery schedule and obtain pricing information.
  • Quote prices on products and determines if a customer would fit into a volume purchase program.
  • Responsible of keeping abreast of customer purchases by using monthly customer reports.
  • Follow up on any samples or catalogs issued to prospective or existing customers.
  • Work with Product Trainer to gain knowledge of what applications products are used for so customers are kept informed of current developments.
  • Promptly meet territory reporting deadlines and have competitive reconnaissance.
  • Responsible for recording activities and opportunities in our CRM on a daily basis.
  • Supply company with information in regards to any customer feedback and be a resource to all current sales channels.
  • Plan and organize sales strategies.
  • All other duties as assigned.
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