Outside Sales Account Manager - Plumbing & HVAC
About The Position
DSG is seeking an Outside Sales Account Manager specializing in Plumbing & HVAC for the Lansing, Michigan area. The role promotes DSG products and services to contractors and industrial accounts, supports customer satisfaction, and builds business relationships with customers, partners, and communities. The position involves territory travel up to 125 miles from the branch. Compensation includes a base salary and eligibility for a commission program, with monthly commissions based on paid gross profit dollars above a threshold and quarterly accelerators tied to specific goals.
Requirements
- High school diploma or equivalent; a postsecondary degree is preferred.
- Valid driver’s license and acceptable driving record.
- Product and technical knowledge normally acquired through two or more years of college or technical school, or 3–5 years of field experience in residential or commercial applications of Plumbing & HVAC products.
- Strong sales skills and a proven track record of successful territory development.
- 3–5 years of sales experience.
- Strong organizational skills and the ability to multitask, prioritize, and manage workflow effectively.
- Attention to detail and ability to follow through and follow up.
- General understanding of Plumbing & HVAC software and programs used to assist customers with designs and rebates.
- Familiarity with DSG Web Commerce and ability to instruct customers in its use.
- Excellent time-management skills.
Nice To Haves
- Postsecondary degree.
Responsibilities
- Travel up to 125 miles from the branch to establish, manage, and maintain customer relationships and accounts, including responding to and calling on customers.
- Work with Inside Sales Associates to identify, prioritize, and implement initiatives that improve customer satisfaction and territory growth.
- Seek and develop new customer opportunities and accounts.
- Introduce, promote, and demonstrate new products and marketing programs.
- Communicate with the Branch Manager and Purchasing Agents about changes in product demand.
- Facilitate the customer ordering process, including processing and correcting orders, responding to open-order and back-order inquiries, handling product-return requests, and suggesting improvements to the overall ordering process.
Benefits
- Employee Stock Ownership Plan (ESOP) and 100% employee ownership.
- Personal and professional development opportunities and growth potential.
- Competitive compensation package based on experience and potential.
- Paid Time Off (PTO) and Extended Medical Leave (EML).
- Medical, dental, and vision coverage.
- Life insurance and short- and long-term disability coverage.
- Health Savings Account (HSA) with employer contribution.
- Family planning and childcare savings opportunities.
- Paid parental leave.
- Adoption assistance.
- Infertility assistance.
- Dependent Care Flexible Spending Account (FSA).
- 401(k) with employer match.
- Discount on DSG-supplied products.
- Paid volunteer hours.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
