Outside Plant Supervisor

Pencor Services•Pocono Summit, PA

2d•Onsite

About The Position

This position involves the direct management, training and coordination of the activities of unit installers and repair technicians as well as controlling inventory. Must have the required knowledge to properly monitor, maintain, test and troubleshoot our companies HFC broadband structure and branch network design. The Outside Plant Manager is responsible for maintaining courteous professional relationships between all BRC employees and plays a significant role in resolving system issues by working with head end staff. Will be required to inform upper management of any existing or potential issues when they arise. Other duties as assigned.

Requirements

H.S. Diploma or G.E.D.
3 years’ work experience in related field
Established residency in Pennsylvania
Valid PA Driver’s License and good driving record
Knowledge of HFC Broadband architecture
Experience with coax tree and branch network design, construction, and troubleshooting
Experience with installation and troubleshooting modem, phone and video
Knowledge of fiber design, splicing, and troubleshooting
FCC Proof of Performance, CLI, and system maintenance
Understanding of power supply maintenance
Understanding of test equipment and troubleshooting programs
Experience with surveys and locates
Knowledge of OSHA, NEC, and NECS codes as it relates to the cable industry
Managerial / leadership Skills
Computer and Technology Skills - Microsoft Office
Customer relations Skills
Communication Skills - oral and written
Project / Time Management Skills
Inventory Control Skills

Responsibilities

Direct management, training, and coordination of unit installers and repair technicians.
Controlling inventory.
Monitoring, maintaining, testing, and troubleshooting HFC broadband structure and branch network design.
Maintaining courteous professional relationships between all BRC employees.
Resolving system issues by working with head end staff.
Informing upper management of any existing or potential issues.
On-call duties and working outside normal business hours when needed.
Enforcing company policies.
Monitoring employees and reviewing work performance.
Ensuring employee safety.
Examining and analyzing systems to determine installation, service, or repair needs.