Outside Plant Supervisor

Pencor Services•Coolbaugh Township, PA

3d•Onsite

About The Position

This position involves the direct management, training and coordination of the activities of unit installers and repair technicians as well as controlling inventory. Must have the required knowledge to properly monitor, maintain, test and troubleshoot our companies HFC broadband structure and branch network design. The Outside Plant Manager is responsible for maintaining courteous professional relationships between all BRC employees and plays a significant role in resolving system issues by working with head end staff. Will be required to inform upper management of any existing or potential issues when they arise. Other duties as assigned.

Requirements

H.S. Diploma or G.E.D.
3 years’ work experience in related field
Established residency in Pennsylvania
Valid PA Driver’s License and good driving record
Knowledge of HFC Broadband architecture
Experience with coax tree and branch network design, construction, and troubleshooting
Experience with installation and troubleshooting modem, phone and video
Knowledge of fiber design, splicing, and troubleshooting
FCC Proof of Performance, CLI, and system maintenance
Understanding of power supply maintenance
Understanding of test equipment and troubleshooting programs
Experience with surveys and locates
Knowledge of OSHA, NEC, and NECS codes as it relates to the cable industry
Managerial / leadership Skills
Computer and Technology Skills - Microsoft Office
Customer relations Skills
Communication Skills - oral and written
Project / Time Management Skills
Inventory Control Skills
Ability to be on call and work outside normal business hours when needed.

Responsibilities

Direct management, training and coordination of unit installers and repair technicians
Controlling inventory
Monitoring, maintaining, testing and troubleshooting HFC broadband structure and branch network design
Maintaining courteous professional relationships between all BRC employees
Resolving system issues by working with head end staff
Informing upper management of any existing or potential issues
Ensuring employee safety
Examining and analyzing systems to determine installation, service or repair needs
Monitoring employees and reviewing work performance
Enforcing company policies