Outside Parts Sales Representative

Quality Truck Care Center•De Pere, WI

3d•Onsite

About The Position

Quality Truck Care Center is looking to fill our Outside Parts Sales position in De Pere. We are a family-owned company that has been operating since 1986. We are a Western Star Truck Dealer, and we are the only XCMG heavy equipment dealer in Wisconsin. We are certified for Detroit, Cummins, Cat, and Allison; and service many more! We have locations in De Pere, Appleton, Oshkosh, and Fond du Lac.

Requirements

Valid Wisconsin Driver’s License.
Communication & Interpersonal Skills: For effective interacting with clients, building rapport, and conveying product information.
Time Management & Organization: To efficiently manage sales territory, plan routes, and balance prospecting with customer service.
Product Knowledge: A solid understanding of the parts and equipment being sold.
High school diploma or equivalent.
Ability to drive an automobile.
Ability to communicate with others verbally (telephone and in person) and in written communication methods (handwritten and electronic correspondence).
Ability to lift 50 lbs from floor to waist and carry.

Nice To Haves

Heavy duty truck parts experience preferred.

Responsibilities

Responsible for the development and growth of outside sales as it relates to current and new products.
Sells, delivers, and picks up parts.
Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs.
Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory.
Maintains parts vehicle. Notifies manager of any repairs or maintenance required.
Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.
Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction.
Follows up on back orders.
Responds to customer inquiries and complaints.
Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
Participates in annual physical inventory.
Performs other duties as assigned.