Outside Parts and Service Salesperson - Ridgefield, WA

Freightliner Northwest•Ridgefield, WA

14h•Onsite

About The Position

Gordon Truck Centers, Inc. is looking for a candidate to join our Outside Parts and Service sales team in Ridgefield, WA! The Parts & Service Outside Sales Representative is responsible for providing the parts needs of wholesale and fleet customers in the customer’s place of business, in addition to promoting service available through our service department. Helping customers satisfy their transportation needs since 1986, GTC is an expanded network of 19 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft, Western Mountain Bus and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. We are the premier Dealership Family in the Pacific Northwest and we build our team with the best employees. The expertise and efficiency of our team delivers first class service to our customers, safely and reliably and we offer a variety of career opportunities across our dealership network.

Requirements

Minimum of high school diploma or GED equivalent preferred.
2-4+ years of experienced in parts sales.
Experience with heavy duty truck parts required.
Experience with customer needs assessment and satisfaction, knowledge of methods for showing as well as promoting and selling products or services.
Knowledge of heavy duty truck parts and equipment.
Must be professional and safety minded at all times.
Dependable, motivated and a quick learner.
Excellent communication both verbal and written, listening skills.
Good customer service skills.
Ability to prioritize and multi-task.
Able to work with minimal supervision and direction.
Must have valid driver’s license and insurable and be able to support and sustain daily vehicle travel requirements.
Requires standing, bending, stretching, use of a telephone and manipulating a computer keyboard.
Some heavy lifting.
Indoor and outdoor work.
Some noise while working around operation departments.
While performing the duties of this job, the employee may be exposed to moving mechanical parts and vehicles.
For insurability and safety purposes, GTC uses front and rear facing dash cameras in all company vehicles.
All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check.
A motor vehicle records check is also required for positions with driving responsibilities.
Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.

Responsibilities

Become a reliable and trusted business source for your customers, insuring a positive reception for future solicitation calls.
Getting to know the customer, the customer's business and the needs of that business.
Responding to customer parts/service or information requests quickly.
Identify sales opportunities, prospect for new business and sell additional parts and service to customers.
Address the customers parts and service needs, respond to information inquiries.
Providing parts to customers from stock, procuring locally or creating a parts order as directed.
Identifying customer needs and opportunities that will produce additional sales.
Prospecting for new Parts & Service Department customers through phone solicitation.
The use of structured presentations of new items or services during solicitation phone calls.
Support activities for dealership customer satisfaction and concern resolution programs.
The support of at customer inventory or other sales and marketing programs.
Other duties as business needs require.

Benefits

medical
dental
vision
prescription benefits
basic group term life insurance policy
employee assistance program (EAP)
Health Savings Account (HSA)
Tuition reimbursement
profit sharing
traditional pre-tax 401(k)
post-tax Roth 401(k)
company will match dollar for dollar of your contributions up to 3% of your income
paid vacation
personal time off (PTO)
six (6) paid holidays