Outreach Worker

Coast Mental Health•Coquitlam, BC

139d•CA$33 - CA$35•Onsite

About The Position

This position is responsible for providing support services to individuals living in the Cottage Semi-Independent Living Program. Working within a psychosocial rehabilitation and trauma-informed framework, the position supports residents in maintaining housing stability, developing independent living skills, promoting wellness, and increasing community integration while ensuring a safe and supportive living environment. The position works collaboratively with internal staff, clinical teams, community agencies, and resident support networks in alignment with the mission, objectives, and policies of Coast Mental Health.

Requirements

Diploma in Community Social Service
Certificates in First Aid + CPR, WHMIS
Recent, related experience of two years Or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
Ministry of Justice Criminal Record Clearance
Knowledge of forensic mental health practices, court processes, and Review Board procedure
Knowledge of housing issues and community resources
Knowledge of psychosocial rehabilitation practices
Knowledge of program policy and procedures
Knowledge and proficiency in relevant software
Ability to work with clients living with mental illness
Ability to work effectively independently and in cooperation with others
Ability to communicate effectively, both verbally and in writing.
Physical ability to carry out the duties of the position.
Ability to observe and recognize changes in clients.

Nice To Haves

Valid class 5 and access to a vehicle is an asset

Responsibilities

Travel daily to residents’ homes and community locations to provide support, wellness checks, and assistance with independent living goals.
Support residents with daily living skills including medication routines, appointments, budgeting, housekeeping, nutrition, and personal care while promoting independence and choice.
Provide direct support with suite cleanliness, appointment attendance, and tenancy concerns, including liaising with landlords as needed.
Monitor residents’ wellbeing and respond appropriately to changes in mental health, behaviour, or functioning.
Utilize trauma-informed, recovery-oriented, crisis intervention, and de-escalation practices to support resident safety and stability.
Encourage participation in recreational, social, employment, and community activities that promote inclusion and engagement.
Collaborate with residents, families, healthcare providers, and community agencies to support continuity of care.
Maintain accurate documentation, including case notes, incident reports, medication records, and program statistics.
Promote a safe and respectful living environment and participate in team meetings, training, and program planning.
Perform other related duties consistent with the scope of the position.

Benefits

100% employer-paid benefits for employees and their families.
Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
General sick-leave accruals.
Long-term disability programs.
Short-term disability programs available to exempt positions only.
5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching.
Cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self-paced therapeutic support.
Municipal Pension Plan with guaranteed lifetime monthly pension when you retire.