Outreach Worker-DCF

Behavioral Health Network • Springfield, MA

5d

About The Position

Behavioral Health Network is seeking an Outreach Worker to support children, youth, and families in achieving their goals and stabilizing their lives. The role provides structured, one-to-one, strength-based and resiliency-building activities in natural community-based settings. The Outreach Worker helps youth develop social skills, anger-management skills, and other related abilities; provides transportation as needed for care coordination and treatment; and supports families in accessing crisis intervention services.

The Outreach Worker collaborates closely with clinical staff and other behavioral health providers, participates in multidisciplinary team meetings, and helps youth express themselves during planning sessions. The role also requires daily documentation of interactions related to treatment-plan goals. Services are delivered to client populations from diverse cultural and socioeconomic backgrounds, and the worker helps clients connect with community resources.

Requirements

• High school diploma.
• Bachelor’s degree in a human service field, or, in the absence of a bachelor’s degree, five years of related experience working with children and families.
• Strong verbal and written communication skills.
• Ability to create and implement strategies to facilitate achievement of agreed-upon goals.
• Valid driver’s license and reliable vehicle available for all working hours.
• Willingness and ability to work with client populations from diverse cultural and socioeconomic backgrounds.
• Working knowledge of community resources and how to help clients access them.
• Ability to provide community-based services.

Nice To Haves

• Lived experience supporting a family member with mental illness or disabilities, or personal lived experience.

Responsibilities

• Provide structured, one-to-one, strength-based and resiliency-building activities to identified children or youth in natural community-based settings.
• Teach youth social skills, anger management, and other related skills.
• Provide transportation as needed to address care coordination and treatment needs.
• Support families in accessing crisis intervention services as needed.
• Collaborate closely with program clinical staff to coordinate care.
• Participate in multidisciplinary team meetings and work with behavioral health providers involved with the child to support service goals.
• Coach and support youth in expressing themselves during planning meetings.
• Document daily interactions with the individual served in relation to the goal areas identified in the treatment plan.
• Help clients access community resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED