Outreach Worker

City of Hobbs • Hobbs, NM

3d • Onsite

About The Position

Under general supervision, delivers meals to homebound clients on a daily basis and visits with clients to provide information, assurance and/or comfort. Performs community outreach work and provides information to the citizens of Hobbs about the services and activities available to them through the Senior Center.

Requirements

• Graduation from high school or GED equivalent preferred
• 1 year of previous clerical experience required
• Bilingual preferred
• Ability to handle stressful situations.
• Ability to establish and maintain effective working relationships with Older Americans staff and the general public.
• Ability to obtain WellSky database certification within sixty (60) days of hire
• Ability to obtain Safe Food Handler’s certification within sixty (60) days of hire
• Ability to obtain NM HIPPA/Confidentiality Certification within sixty (60) days of hire
• Valid state issued driver’s license.

Responsibilities

• Delivers meals to homebound clients daily in a safe and efficient manner, following all local traffic laws, ordinances, and prescribed uses of City vehicles at all times when driving City vehicles for any task.
• Actively seeks out and participates in community events to distribute information about our services.
• Gathers and maintains resources for the other social service agencies that provides assistance to senior citizens.
• Assist in performing client assessments and reassessments on home delivered, congregate, and recreation members.
• Assist in data entry of those assessments / reassessments into the state data base, as mandated by the New Mexico Aging and Long-Term Services Department.
• Assist with Transportation of members as needed.
• Makes periodic “rounds” through the senior center, to know who is in the senior center and which activities are occurring.
• Establishes and maintains contact with families of program participants where applicable.
• Answers the phones and receives walk in citizens providing information requested or directs them to the appropriate organization or person.
• Welcomes first time clients, gives tours of the Hobbs Senior Center, and acquaints new clients with both current senior center clients, and activities at the Senior Center.
• Becomes familiar with clients visiting the senior center, inquires both about which activities they enjoy and new activities the senior center could offer.
• Prepares monthly reports for the supervisor on services provided as required.
• Assists in sending out approximately 1,500 newsletters bi-monthly to current clients.
• Provides follow up contact with clients that have not entered the center for a period of time to ascertain whether they wish to continue membership with the senior center.
• Provides assistance to congregate meal participants by serving/bringing meals to those that are unable to carry their food trays due to physical restrictions.
• Acts as a backup to the Luncheon Registrar and Kitchen Aide.
• Provides assistance to clients by putting them in contact with services such as medical facilities and non-profit assistance programs.
• Makes efficient use of time, daily; assists and participates in planning, programming, supervising, and evaluation of new senior center activities.
• May serve on various employee committees or meetings, as required and assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED