Outreach Specialist (50674)
WESTCARE INC•Buckhannon, WV
•$17 - $21
About The Position
The Outreach Coordinator is responsible for building and maintaining relationships with referral sources, community partners, and stakeholders to increase awareness and utilization of the facility’s substance use disorder treatment services. This role supports client admissions by educating the community on available services and facilitating appropriate referrals.
Requirements
- High school diploma or equivalent
- Experience in behavioral health, SUD treatment, or sales/outreach
- Strong communication and relationship-building skills
- Valid driver’s license and reliable transportation
- Regular and prompt attendance is required throughout employment.
Nice To Haves
- Three (3) years of experience in workforce development with disadvantaged populations preferred
- Demonstrated ability to motivate people required
- Excellent communication skills are required
- Ability to exercise good judgment and discretion required
- Ability to work well in a team environment required
- Professional appearance and demeanor required
- Must be sensitive to populations served
- Prior experience using office equipment, including phones, scanners, printers, and fax machines, and web cameras is highly desired
Responsibilities
- Develop and maintain relationships with: Hospitals, detox facilities, and emergency departments
- Probation/parole offices and drug courts
- Behavioral health providers and therapists
- Community organizations, shelters, and social service agencies
- Conduct outreach activities including: In-person visits, presentations, and networking events
- Community education on substance use treatment and recovery
- Representation at health fairs and professional meetings
- Serve as a liaison between referral sources and the admissions team
- Assist with pre-screening potential clients and coordinating referrals
- Track and document referral sources and outreach efforts
- Maintain a database of contacts and referral partners
- Collaborate with clinical and admissions staff to ensure smooth transitions into care
- Support census growth goals and occupancy targets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
