Outreach Specialist

Services For The Underserved, Inc.•New York, NY

4d•Onsite

About The Position

The Care Coordination Redesign Program (CCR) works with people with HIV/AIDS, aiming to connect them to medical services and stable housing. The program utilizes a navigation model and a chronic care model to advocate for, communicate with, and identify resources for clients. It also encourages and supports clients in gaining and maintaining independence in their healthcare to improve health outcomes and quality of life.

Requirements

Minimum Bachelor’s Degree.
Experience working with people living with AIDS, homeless people or substance users.
Effective written and oral communication skills.

Nice To Haves

Bi-lingual Spanish encouraged.
Experience working within an outreach model or case management preferred.
Basic computer skills (e.g. MS Office suite and Windows)

Responsibilities

Responsible for direct, field-based services to enrolled consumers.
Responsible for conducting Outreach at SRO field sites and community organizations to recruit and screen SRO residents who may be eligible for services.
Responsible for conducting presentations and meetings with medical providers and community organizations to facilitate referrals.
Conduct home visits to consumers to connect or re-engage them with medical providers.
Identifies, research, and reports areas for potential consumers.
Follows and updates the outreach referral log and weekly in-home visit schedules.
Provide critical feedback to the CCR team based on observations in the field.
Facilitate groups for CCR consumers as needed.
Participate in monthly team meetings, supervision, and training as required.
Participate in Services for the Underserved Quality Assurance/ Quality Improvement activities.
Record all service provision on Field Logs (or “Case Finding”) for submission to the Data Entry Specialist on a daily basis.
Generate monthly outreach reports.
Perform other duties as directed.