Outreach Specialist #2206 - Center For Thriving Families - Health & Social Services Division

Hamilton County • Chattanooga, TN

1d • Onsite

About The Position

The Outreach Specialist assists in planning and coordinating outreach and communications initiatives that increase awareness, engagement, and participation in programs and services supported by the Center for Thriving Families. The role creates accessible, engaging content connecting families, community partners, and stakeholders with available resources, opportunities, and best practices, while coordinating with the Health & Social Services communications team to align messaging.

The position supports community outreach, partnership development, events, program implementation, and evaluation. It also develops and maintains systems for collecting program data and demonstrating program impact, responds to information and data requests, assists with budget preparation and expenditure tracking, and provides other program and administrative support.

Hamilton County Health & Social Services Division employees must keep contact information current and be available for mobilization during public health emergencies. During emergencies, staff are required to respond to mobilization calls, and work hours may be modified to meet community needs. This position is considered essential/situational during inclement weather and may require reporting to or remaining at work during administrative closings. Work is in person, with regular and punctual attendance required. Irregular hours, on-call coverage, shift extensions, and work outside normal business hours may be required, including work on weekends or holidays.

The work may involve presentations, site or home visits, outdoor events, and transporting and setting up presentation or display materials weighing up to 35 pounds. It may also involve possible exposure to infectious diseases, bodily fluids, and cleaning or disinfecting supplies. Before operating a County-owned vehicle, employees must complete the County defensive driving course and/or a department-provided Emergency Vehicle Operations Course.

Requirements

• Bachelor’s degree in Public Health, Public Administration, Communications, Social Work, Psychology, or a related field; or an associate degree in one of these fields or a related field and two years of direct related work experience; or the equivalent of a high school diploma and four years of direct related work experience.
• Valid driver’s license.
• Knowledge of community geography and the population served.
• Knowledge of research, analysis, and interpretation of information.
• Knowledge of best practices in early childhood development.
• Ability to assess potentially dangerous individuals and situations.
• Ability to establish and maintain effective working relationships with families, agencies, and professionals.
• Cross-cultural communication skills.
• Effective oral and written communication skills.
• Writing and storytelling skills tailored to digital audiences.
• Organization and attention to detail.
• Proficiency with Adobe Creative Suite, Canva, or similar tools.
• Experience creating original graphics and social media content.
• Experience managing social media accounts for a brand, public official, or organization.
• Availability to respond during public health emergencies; work hours may be modified during emergencies.
• Ability to meet the position’s physical requirements, which may include keyboarding, sitting, standing, walking, bending, speaking, driving, pushing, pulling, and handling materials weighing up to 35 pounds.
• Ability to work in person and, as required, outside normal business hours, during irregular hours, and on weekends or holidays.

Nice To Haves

• Three or more years of direct work experience with indigent, underserved, or at-risk families.
• One or more years of direct work experience in social media content creation.
• Bilingual ability in English and Spanish.

Responsibilities

• Create clear, engaging, relatable content for websites, social media, and other communications.
• Coordinate with the Health & Social Services communications team to align Center communications with division messaging.
• Support community outreach, partnership development, events, program implementation, and evaluation.
• Develop and maintain systems for collecting program data and demonstrating program impact.
• Respond to requests for information and data.
• Assist with budget preparation and expenditure tracking.
• Provide support for other program and administrative needs.
• Maintain current contact information and respond to mobilization calls during public health emergencies.
• Complete required County or department driving training before operating a County-owned vehicle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level