PACE Outreach Specialist (Central Valley PACE - Stockton)

Golden Valley Health Centers • Stockton, CA

6d • $26 - $27 • Hybrid

About The Position

The Outreach Specialist plans, organizes, and directs all outreach and marketing efforts. Involved in the intake and enrollment, and coordination with the interdisciplinary team to facilitate new PACE participant enrollment. Until our Stockton location is operational, the role will be based and trained at our Modesto center. This position requires travel throughout all of San Joaquin County, including Stockton, Tracy, Manteca, Lodi, Lathrop, Escalon and Ripon.

Requirements

• Valid California Driver’s License, acceptable driving record and vehicle insurance.
• Highly motivated, team player, self-directed, able to execute tasks in a quickly changing environment.
• Strong customer service orientation.
• Deep commitment to helping unlock the potential of our most vulnerable seniors.
• Fluency in spoken and written English and other language, Spanish and Hmong preferred.
• Travel to other locations as requested.
• Associate’s Degree in Business or related field required; or two (2) years of work related experience in lieu of degree.
• A minimum of two (2) years marketing, community outreach, advocacy in government, or human services assistance programs experience in the healthcare industry or related field.
• Current BLS CPR Card certified by the American Heart Association

Nice To Haves

• Spanish and Hmong preferred

Responsibilities

• Plans and organizes outreach and marketing efforts, intake and enrollment, and coordination with the Interdisciplinary team to facilitate enrollment.
• Coordinates and executes intake and enrollment activities and processes as required.
• Identifies opportunities to collaborate with community organizations conducive to gaining eligible PACE participants.
• Establishes rapport and maintains relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area.
• Develops and implements annual marketing plan to achieve enrollment goals.
• Provides education referral sources and educates the community on PACE services.
• Participates in quality improvement.
• Participates in public relations to support goals including television, radio, press, and public speaking opportunities.
• Answers calls from prospective participants and explains the Central Valley PACE enrollment process.
• Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties
• Schedules intake appointments for enrollment team and, when needed, conduct intake appointments.
• Conduct tours of the program and serve as a host for prospective participants and families
• Observe each participant for any change in physical, mental, emotional and social functioning and shall report such changes to the licensed nurse.
• Other projects and duties as assigned.

Benefits

• Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
• Dental
• Vision
• 403(b) with match
• FSA plans
• gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree