Outreach Phlebotomy Technician - West Region

Cleveland Clinic•Great Barrington, MA

About The Position

The Outreach Phlebotomy Technician works primarily at nursing homes collecting blood samples from residents, primarily geriatric patients, and may float to inpatient phlebotomy as needed. The role supports timely diagnostic testing and positive patient experiences through blood collection, specimen processing, and transport preparation. The technician provides STAT, scheduled, and routine services; verifies patient, demographic, and insurance information; follows collection and laboratory safety protocols; and completes associated paperwork. The position requires travel to patient locations, a variable schedule that may include early morning and afternoon shifts, and carrying an on-call pager on assigned weekdays and every other weekend. On-call responsibilities include responding to the pager within 15–30 minutes, arriving at the home within an hour, collecting STAT draws, and returning specimens to the lab within two hours of receiving the call. The technician must adhere to HIPAA guidelines and use personal protective equipment in accordance with standard precautions.

Requirements

High school diploma or GED.
One year of current phlebotomy experience.
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross upon hire or within three months of hire.
Current, valid driver's license.
Personal auto liability insurance coverage of $100,000 per person/$300,000 per accident for bodily injury and $100,000 for property liability damage.

Nice To Haves

Graduation certificate from a formal accredited phlebotomy program.
ASCP phlebotomy certification.
Two years of current phlebotomy experience.
Previous phlebotomy experience in a nursing home setting.

Responsibilities

Collect blood from extended-care clients and provide phlebotomy service to residents, primarily geriatric patients.
Perform specimen processing and send-out tasks, including accessioning and packaging specimens for transport.
Follow collection protocols, including introducing yourself, verifying patient identity, collecting all specimens listed on requisitions, clarifying tests, labeling specimens, transporting specimens, and centrifuging them.
Provide STAT, scheduled, and routine orders.
Obtain and verify current demographic and insurance information.
Check appropriate paperwork for each test, patient, and/or client.
Complete and submit administrative paperwork, including time and mileage reports.
Follow laboratory safety procedures and adhere to HIPAA guidelines.
Work a varied schedule as required, including early morning and afternoon shifts, and travel to patient locations.
Carry an on-call pager on assigned weekdays and every other weekend from 4 AM to midnight; answer within 15–30 minutes, arrive at the home within an hour, collect STAT draws, and return specimens to the lab within two hours of the call.
Use personal protective equipment and follow standard precautions.