Outreach Manager (MD, Annapolis)

Charlie Health•Annapolis, MD

6d•$70,000 - $85,000•Hybrid

About The Position

Charlie Health is a behavioral healthcare organization that delivers personalized virtual care for people with complex mental health, substance use, and eating disorder needs. The Outreach Manager will build relationships with clinical partners in the local community and help patients, parents, and providers access Charlie Health programs. The role involves developing market strategy, supporting referral partners, and sharing community feedback to guide marketing and product decisions. The position is based in Annapolis, Maryland, and requires field work four to five days per week.

Requirements

Must be based in Annapolis, Maryland.
Must be fluent in English.
One to four years of proven sales experience.
Ability to travel locally, within approximately one hour’s driving distance, four to five days per week to meet potential referral partners.
Reliable transportation and a valid driver's license.
Ability to energize, advise, and persuade senior corporate personnel.
Strong interpersonal, relationship-building, and listening skills, with a natural consultative style.
Strong project management skills and the ability to manage details in a fast-paced, fluid environment.

Nice To Haves

Experience owning and exceeding KPIs.
Experience working with or selling to healthcare organizations.
Experience with Microsoft Office, Salesforce, and Zoom.

Responsibilities

Develop and operationalize go-to-market strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Work in the field four to five days per week, leading meetings with patients, parents, and providers to uncover needs, address treatment barriers, and establish community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead educational meetings, marketing presentations, and networking events, both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
Collaborate with internal partners, including marketing, product, client success, and legal, to deliver on go-to-market goals.