Outreach & Intake Specialist II

Endeavors • Diboll, TX

1d • Onsite

About The Position

JOB PURPOSE: Ensure delivery of services to aide in the prevention of homelessness by promoting and developing awareness of the program and conducting full eligibility screenings of Veterans.

Requirements

• High School Diploma or equivalent.
• 1+ years in a customer service focused environment.
• Driver’s License with clear record.
• Must have daily use of a vehicle without prior notice.
• Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Nice To Haves

• Experience with homeless, low income, veterans & their families a strong plus
• Experience as OIS I preferred.

Responsibilities

• Conduct outreach and networking activities in the community; such as stand-downs, tent cities, bus stations, shelters, under bridges etc.
• Provide presentations at various community groups within the greater metropolitan and surrounding area.
• Promote the success and reputation of the Supportive Services for Veteran Families program.
• Conduct initial eligibility screening of Veterans seeking program assistance.
• Provide general information and community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity.
• Set up initial client file for Veterans being assigned to Case Manager.
• Prepare reports as requested by Lead Outreach and Intake Specialist, Program Manager or Site Coordinator.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities."

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED