Intake/Outreach Coordinator

Endeavors • Uvalde, TX

1d • Onsite

About The Position

The Intake/Outreach Coordinator plays a vital role in our organization, responsible for greeting and enrolling potential clients, providing education on Endeavors services available, and collaborating with community resources to facilitate referral processes across organizations. The Intake/Outreach Coordinator will attend and host community outreach and training events to engage potential clients into services. This position is dedicated to ensuring clients can access care quickly, community members are aware of all programs and resources available to support them, and the Intake/Outreach Coordinator educates on program enrollment qualifications and enrollment procedures.

Requirements

• Must demonstrate ability to foster team collaboration and a supportive, flexible environment.
• Strong verbal and written communication skills and public speaking experience preferred.
• Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
• Driver’s License with clear record.
• Must have daily use of a vehicle without prior notice.
• Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Nice To Haves

• Spanish Speaking preferred.

Responsibilities

• Be active in, and network with, Uvalde community groups.
• Provide program overview presentations at various community groups within the city and surrounding area.
• Promote the success and reputation of Endeavors and its programs.
• Develop a network of partners to improve client access to local resources.
• Rural outreach responsibilities, including addressing barriers to access such as transportation, service awareness and availability of resources.
• Help identify what services communities need, where gaps exist, and provide feedback to leadership to strengthen programs and outreach efforts.
• Conduct outreach with potential referral sources; foster positive ties with third party vendors, special groups, and community organizations throughout the city.
• Report outreach efforts weekly to the program manager and collaborate with program personnel to continuously improve the outreach process.
• Collects data on event attendance and engagement and prepares reports as requested by direct leadership.
• Set up initial client file for clients and their families entering Endeavors programs.
• Ensure the successful completion of intakes/outreach efforts by conducting follow-up attempts if paperwork or information is required to complete registration.
• Assign clients to needed assistance (counseling, wellness room, case management, medication management, etc.), and ensure completed connection.
• Prepare and keep data, files, reports, drafts and accurate reporting of intakes, outreach, referrals, program engagement, and waitlist data on the client management system and other required data systems.
• Cross-sector collaboration with schools, healthcare providers, law enforcement and community organizations to strengthen referral pathways and coordination of care.
• Support or host community mental health education events quarterly.
• Collect fiscal data to assist with the completion of monthly, quarterly and annual reports
• Assist the Program Manager in monitoring the programs referrals, intakes and wait list and report on the program’s predetermined objectives.
• Communicate with team members to ensure maximum efficiency.
• Manages daily assignments and ensures deadlines are met and work is completed correctly
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities."

Benefits

• Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected] . If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree