OUTREACH HOUSING SPECIALIST

Care Resource Community Health Centers, Inc.•Miami, FL

7d•Onsite

About The Position

The Outreach Housing Specialist serves as a liaison, coordinator, and advocate between various departments and community service providers to remove barriers to housing and care for clients. This role involves accompanying clients to appointments, building rapport to help them progress, and interviewing prospective clients to determine needs and eligibility for services. The specialist will maintain organized tracking of client outcomes, conduct initial interviews and assessments, and assist clients in identifying neighborhoods, conducting housing searches, and negotiating with landlords. Additionally, the role involves research, outreach, and public relations to build a landlord pool, coordinate medical treatments, manage a caseload, and assist with housing applications. Client information is entered electronically, and the specialist must maintain comprehensive knowledge of community services and support billing through concurrent documentation. Participation in staff training and agency developmental activities is also required.

Requirements

Two (2) years of related work experience is required.
Knowledge of homeless community resources and community services is required.
Experience to work with multicultural and diverse population.
Experience in Rapid Re-Housing program, Permanent Supportive Housing and FQHC program.

Responsibilities

Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case Management, Medical Care departments or other community medical or agency service provider to remove Homelessness barriers to House /care for clients.
Accompanies clients to Housing, medical, mental health, substance use disorder treatment or social service appointments to improve Housing Stability and medical care.
Creates rapport within client interaction to help each progress in their Housing Issue to avoid homelessness situation.
Interviews prospective clients to determine Homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.
Maintains organized system of tracking client outcomes through the services point systems (HMIS) and follow up with the goal of seeing clients progress toward improvements in their lives.
Conduct initial interview/intake and client housing barriers and other assessments. Gather and document all necessary information for program eligibility and case plans.
Help program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.
Conduct research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.
Coordinates, support and follows up on medical treatments.
Maintains an average annual active caseload as assigned by the supervisor.
Assist in the processing and submission of applications for housing (subsidized and unsubsidized).
Inputs client information using electronic data entry according to agency and departmental guidance.
Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs.
Supports billing through concurrent documentation of service provided and budget activities as required (i.e., reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, HIMS, NextGen and client electronic health records).
Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source.
Participates in agency developmental activities as requested.
Other duties as assigned.