Housing Outreach & Linkage Specialist
About The Position
St. Mary's Center is a community of hope, healing and justice dedicated to improving the well-being of Seniors and Preschool Families in West Oakland by meeting basic needs for food, housing, and social connection. We build on a strong foundation of direct service provision and participant-led advocacy that amplifies the voices of people directly impacted by hunger, homelessness, and inequity to create a more just and caring society. Today, our staff of 40 provides Senior Homeless and Housing Services, including case management and housing clinics; transitional housing at multiple sites; and a vibrant Community Center offering hot meals, social connection, and leadership development. We are partnered with a local nonprofit developer to build and service 73 new homes for Seniors near our headquarters. The Housing Outreach & Linkage Specialist conducts direct outreach and participant engagement activities designed to connect older adults experiencing homelessness to housing resources, benefits, healthcare, and supportive services. The position serves as a bridge between outreach activities and enrollment into Housing Services programs.
Requirements
- Associates degree in human services, psychology, sociology or related field
- Minimum of 1 years’ experience working with co-occurring challenges of the elder population including intensive case management, mental health and substance use disorder counseling.
- Must be able to work collaboratively within a strong team environment, and manage designated tasks independently.
- Current, valid California Driver's License
Responsibilities
- Conduct field-based outreach.
- Engage unsheltered older adults.
- Build trusting relationships with participants.
- Conduct initial housing-focused conversations.
- Connect participants to Housing Clinic services.
- Support Coordinated Entry participation.
- Facilitate referrals to Housing Navigation.
- Connect participants to healthcare, benefits, and supportive services.
- Assist participants with benefit applications.
- Support access to transportation resources.
- Connect participants to community services.
- Assist with document collection and readiness activities.
- Participate in outreach meetings.
- Coordinate with service providers and outreach partners.
- Maintain outreach documentation.
- Complete HMIS and Salesforce documentation.
- Track referrals and participant engagement activities.
- Participate in quality assurance reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
