Outreach Counselor - Housing Bridge
About The Position
Riverbend Community Mental Health is seeking a compassionate, driven, and highly resourceful Outreach Counselor – Housing Bridge to play a critical role in helping individuals secure and sustain safe, stable, and meaningful housing. This role is focused on ending homelessness and advancing recovery for adults living with serious and persistent mental illness. The position involves community-based work, including building relationships with landlords, identifying housing opportunities, coordinating placements, and advocating for individuals. The counselor will provide hands-on support from application to long-term tenancy, working within a mission-driven, collaborative team committed to person-centered care. The role aims to change individual lives, strengthen families, reduce hospitalizations, and contribute to a healthier community. Riverbend emphasizes housing as a foundation for recovery and offers opportunities for professional growth.
Requirements
- Passion for working with individuals experiencing mental illness and housing instability
- Strong communication, advocacy, and relationship-building skills
- Ability to work independently in community-based settings
- Organized, detail-oriented, and mission-driven
- Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
- One (1) year of human services experience preferred.
- A valid driver’s license, personal vehicle, and auto insurance is required.
- Availability to work some flexible hours to provide on-call support and respond to after-hours concerns and emergencies is required.
Nice To Haves
- Experience with housing programs, case management, or outreach is a plus
Responsibilities
- Assess housing readiness and teach essential independent living skills
- Identify, secure, and support placement into permanent, recovery-oriented housing
- Assist individuals through every step of the housing process—from applications to move-in
- Conduct housing outreach, build landlord relationships, and expand housing opportunities
- Support access to housing resources such as Housing Bridge subsidies, Section 8, and PRA 811
- Help individuals maintain housing through coaching, advocacy, and ongoing in-home support
- Mediate landlord-tenant concerns and promote successful tenancy
- Assist with budgeting, household setup, lease compliance, and life skills development
- Collaborate with community providers, housing agencies, and internal clinical teams
- Maintain accurate documentation and electronic health records in compliance with Medicaid and regulatory standards
Benefits
- Competitive wages are $18.22 - $25.45 hourly depending on level of education and experience.
- Choice of 3 Medical plans
- Prescriptions Benefits
- Health Reimbursement Account (HRA)
- Flex Spending Account (FSA)
- Doctor on Demand
- Harvard Pilgrim Well-Being Program Benefits
- Choice of 2 Dental plans
- Vision Plan
- Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
- Employee Assistance Program (EAP)
- Generous Paid Time Off (PTO) accrual and Extended Illness Leave
- 8 Paid Holidays
- 403(b) Retirement Plan with company match
- Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
- Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
- Structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
