Outreach Counselor - Housing Bridge

Riverbend Community Mental Health•Concord, NH

4d•Hybrid

About The Position

Riverbend Community Mental Health is seeking a compassionate, driven, and highly resourceful Outreach Counselor – Housing Bridge to play a critical role in helping individuals secure and sustain safe, stable, and meaningful housing. This role is on the front lines of ending homelessness and advancing recovery for adults living with serious and persistent mental illness. The work extends beyond the office into the community, focusing on building relationships with landlords and property managers, identifying housing opportunities, coordinating placements, and advocating for individuals throughout the housing process. The goal is to help individuals build stability, reclaim independence, and create a future filled with possibility. This is a mission-driven, collaborative role within a team committed to innovative, person-centered care, aiming to change individual lives, strengthen families, reduce hospitalizations, and contribute to a healthier, more equitable community.

Requirements

Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
A valid driver’s license, personal vehicle, and auto insurance is required.
Availability to work some flexible hours to provide on-call support and respond to after-hours concerns and emergencies is required.

Nice To Haves

One (1) year of human services experience preferred.
Experience with housing programs, case management, or outreach is a plus.
Passion for working with individuals experiencing mental illness and housing instability
Strong communication, advocacy, and relationship-building skills
Ability to work independently in community-based settings
Organized, detail-oriented, and mission-driven

Responsibilities

Assess housing readiness and teach essential independent living skills
Identify, secure, and support placement into permanent, recovery-oriented housing
Assist individuals through every step of the housing process—from applications to move-in
Conduct housing outreach, build landlord relationships, and expand housing opportunities
Support access to housing resources such as Housing Bridge subsidies, Section 8, and PRA 811
Help individuals maintain housing through coaching, advocacy, and ongoing in-home support
Mediate landlord-tenant concerns and promote successful tenancy
Assist with budgeting, household setup, lease compliance, and life skills development
Collaborate with community providers, housing agencies, and internal clinical teams
Maintain accurate documentation and electronic health records in compliance with Medicaid and regulatory standards

Benefits

Competitive wages are $18.22 - $25.45 hourly depending on level of education and experience.
Choice of 3 Medical plans
Prescriptions Benefits
Health Reimbursement Account (HRA)
Flex Spending Account (FSA)
Doctor on Demand
Harvard Pilgrim Well-Being Program Benefits
Choice of 2 Dental plans
Vision Plan
Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
Employee Assistance Program (EAP)
Generous Paid Time Off (PTO) accrual and Extended Illness Leave
8 Paid Holidays
403(b) Retirement Plan with company match
Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.