OUTREACH COORDINATOR

Sana Lake Recovery Center LLC•Meramec Township, MO

7d•Hybrid

About The Position

Sana Lake Recovery treats substance use and mental health disorders as chronic diseases, offering member-centered programs with a full continuum of care. Their approach emphasizes exceptional care, evidence-based practices, and compassionate staff in intimate settings to promote meaningful recovery and well-being.

Requirements

Demonstrated experience in healthcare, behavioral health, substance use treatment, or related outreach/business development roles.
Proven ability to build trust-based relationships with high-level referral sources and institutional partners.
Strong presentation, communication, and organizational skills.
Proficiency with CRM platforms (Salesforce preferred).
High level of professionalism, discretion, accountability, and self-direction.
Ability to manage competing priorities and meet outreach performance expectations in a results-driven environment.

Nice To Haves

Established relationships or experience working with strongly preferred.

Responsibilities

Professionally market and represent all Sana Lake Recovery programs to referral partners and community stakeholders, ensuring accurate and compelling communication of services and outcomes.
Respond promptly and professionally to all telephone calls, emails, and business inquiries related to Sana Lake Recovery.
Attend all scheduled meetings, trainings, and conference calls fully prepared and on time.
Develop and maintain comprehensive knowledge of all Sana Lake Recovery programs, services, policies, and procedures, including referral submission processes, admissions coordination, and collaboration with families and referral sources.
Build, maintain, and expand professional relationships with a diverse range of referral partners, including but not limited to: Hospitals and healthcare systems, Private therapists, counselors, and treatment providers, Case managers and discharge planners, Physicians, psychiatrists, psychologists, and nursing professionals, Attorneys (DUI, Trust Fund, etc.), Clergy and faith-based leaders, Local, state, and federal government agencies.
Deliver high-quality professional presentations and in-service trainings to hospitals, agencies, and community partners.
Conduct a minimum of 2–4 professional presentations or in-services per month.
Complete a minimum of five (5) in-person outreach contacts per day, including at least three (3) scheduled meetings and two (2) new face-to-face contacts.
Accurately document daily outreach activities, referral development efforts, and outcomes in Salesforce or a comparable CRM system.
Collaborate professionally with Sana Lake Recovery outreach, admissions, and clinical teams to strengthen referral coordination, share best practices, and support a high-performing work environment.
Maintain a professional appearance at all times in accordance with referral source expectations and the Sana Lake Recovery Dress Code.
Adhere to all expense policies and budgetary guidelines.
Work evenings and weekends as needed to support outreach events, community meetings, and professional engagements.
Engage in occasional overnight travel as required.
Perform additional duties and special projects as assigned.

Benefits

Comprehensive medical, dental, vision, life insurance and disability plan options
Competitive 401(k) Retirement Savings Plan - up to 5% match!
Company paid basic life insurance
Paid Time Off and Paid Holidays
Flexible Spending Accounts
Employee Assistance Program (EAP)
License/Certification Reimbursement
Professional development funds
Professional licensure supervision options
Staff recognition program
Sana Spirit Days