Outreach Coordinator

Presbyterian Healthcare Services • Socorro, NM

5d • $21 - $36 • Onsite

About The Position

Provides, Coordinates, and Facilitates Services to Families in Need in Collaboration with other Organization both local and state to enhance the health and well-being of Socorro County Residence.

Requirements

• High School/GED required
• Minimal of 2 years experience customer service work

Nice To Haves

• Bilingual Preferred

Responsibilities

• Coordinates and facilitates collaborative client care among the spectrum of available services both local and statewide in collaboration with the Director of Community of Community Based Programs
• Manages and Facilitates data collection, client files, fiscal record keeping and reporting to funders and other entities
• Connects clients with formal and informal community networks
• Fosters multidisciplinary collaboration and decision making with clients, providers and their families
• Compiles and maintains a working knowledge of a current list of available resources for referrals. Relationship building with state and local partners to assist persons in need
• Interacts effectively with customers, providing instruction and information, both written and verbal as appropriate
• Forms an alliance with PHS Community Health for collaboration, training and brain storming with leaders in the field
• Conducts health screenings, provides health education /coaching
• Assesses social determinants of health and addresses multiple issues simultaneously
• Identifies most critical needs of clients under the supervision of CBP Director and creates and manages action plans accordingly
• Implements, coordinates, and monitors strategies for patient and families to improve health and social outcomes. Functions as an advocate for client and family
• Advocate for and coach clients during interactions with various agencies when appropriate to ensure client¿s needs are being understood and met. Encourages client to assume responsibility for overall well-being.
• Documents all encounters, and contacts made on behalf of clients into appropriate database[s].
• Regularly reviews plan of action with client/ and supervisor and revises plan of action when appropriate.
• Educates patients, families, providers, and care team regarding the role of the Families in Need Outreach Worker and strategies to address health related social needs.
• Maintains confidential files and HIPAA compliancy.
• Travels regularly to community locations, client residences, various agencies, and other outreach destinations.

Benefits

• medical
• dental
• vision
• short-term and long-term disability
• group term life insurance
• other optional voluntary benefits
• Wellness rewards program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED