Outreach Coordinator - SN Northern, CA Only

Center for Caregiver Advancement • Los Angeles, CA

6d • Hybrid

About The Position

The Center for Caregiver Advancement (CCA) is dedicated to building a workforce of highly trained caregivers. For over two decades, CCA has been a leader in equity-driven quality training and job creation for caregivers in California. As one of the largest providers of training for long-term caregivers, CCA has trained over 70,000 home care and nursing home caregivers. CCA is a pioneer in home care training and has demonstrated the positive impact of evidence-informed training on both the workforce and the seniors and individuals with disabilities they serve. The organization's curriculum is licensed in four other states. CCA recognizes that training is a crucial component of the long-term care system and has observed that training leads to higher retention rates and improved care quality by equipping caregivers with the necessary knowledge and confidence. The majority of caregivers are immigrant women of color from under-invested communities, and CCA provides training in six languages to meet them where they are. CCA develops programs for both IHSS home care workers and Skilled Nursing Facility (SNF) workers, maintaining a strong partnership with SEIU Local 2015, the union representing these workers in California. The Labor Management Training Partnership for nursing home workers is a collaborative effort between skilled nursing facility employers and SEIU Local 2015, aimed at benefiting the workforce and enhancing the quality of care through courses, certifications, and apprenticeship programs.

Requirements

• Strong leadership, critical thinking, and coordination skills are necessary.
• Excellent prioritizing, time management, and organizational skills to manage multiple projects effectively.
• Excellent verbal and written communication skills, particularly persuasive communication, to convey program benefits.
• Professional demeanor with the ability to build rapport and maintain strong relationships with various stakeholders.
• Familiarity with project management concepts to effectively oversee program implementation.
• Proficiency with MS Office and Google Workspace, Salesforce, Zoom, Blackboard Learn, LMS, and other relevant software.
• Knowledge of labor market trends both regionally and within the skilled nursing industry.
• Physical endurance to travel frequently between nursing homes and be on one�s feet for extended periods.
• A high level of diplomacy is required when navigating partnerships between employers, labor unions, and training providers.
• Must possess a valid California driver�s license and reliable transportation with appropriate insurance.
• Frequent travel throughout Northern California is required.

Nice To Haves

• Experience in a union and labor-management partnership is preferred.
• Prior experience in sales or workforce development is preferred.

Responsibilities

• Develop and maintain relationships with skilled nursing facility employers and union members in Northern California to identify, implement, and expand Ed Fund programs.
• Travel to assigned SNF locations in Northern California (minimum three days a week or 3 to 4 times per month per facility) to build and strengthen employer and member relationships.
• Collaborate with SEIU 2015 staff to support program deliverables and employer partnerships.
• Establish and enhance CCA�s presence with participating LMTP employer networks and SNF workers in the region.
• Organize and attend facility events, staff huddles, shift changes, and department meetings to promote Ed Fund programs and services.
• Facilitate program orientations, Ed Fund 101 sessions, and vendor partner presentations to educate stakeholders about available training opportunities.
• Maintain and update employer records in Salesforce and other relevant databases.
• Screen applicants for eligibility and suitability for Ed Fund programs.
• Conduct one-on-one career and education coaching for SEIU 2015 members and community members.
• Analyze assessment results, career aspirations, and educational backgrounds to recommend appropriate Ed Fund programs.
• Provide coaching and connect members with resources to overcome barriers to program completion and career advancement.
• Maintain accurate participant records, including enrollment and class progress, in databases such as Salesforce, LMS and Cal E-Grants.
• Stay informed on Labor Market Information (LMI) relevant to skilled nursing classifications, continuing education needs, career ladders, and upskilling opportunities.
• In conjunction with the Communications team, develop and implement marketing strategies to recruit and promote Ed Fund programs in facilities with both workers and employers.
• Collaborate with SNF staff and SEIU members to schedule, coordinate, and promote Ed Fund training opportunities.
• Participate in facility/employer events, department meetings, and communication strategies to engage potential participants.

Benefits

• 100% employer-paid medical, dental, and vision coverage for employees and eligible dependents.
• Defined benefit pension plan with vesting at 3 years - CCA contributes 21% of your annual salary to your pension.
• 401K plan.
• Generous time off policy, including accrued vacation and sick leave.
• 15 paid holidays, including your birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed