Outreach Coordinator
About The Position
The Civilian Complaint Review Board (CCRB) investigates, mediates, and prosecutes complaints filed by members of the public against New York City police officers. The Outreach Coordinator strengthens community awareness of the CCRB’s mission, services, and role, fosters positive dialogue about civilian rights and responsibilities during police encounters, and builds and maintains partnerships throughout New York City. The position reports directly to the Director of Public Engagement & Partnerships. The Outreach & Intergovernmental Affairs Unit informs and educates the public about the CCRB’s structure and authority; civilians’ rights and responsibilities during police encounters, including question-stop-and-frisk; de-escalation; how to file a complaint; and the investigation and mediation process. The coordinator represents the CCRB at community events and meetings, coordinates outreach activities and presentations, maintains partner and outreach records, and supports administrative and special-project work.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience. All candidates must have at least one year of qualifying experience.
- Community engagement skills and experience coordinating events.
- Ability to connect confidently with diverse communities and stakeholders.
- Approachable, personable, organized, and willing to support the team.
Responsibilities
- Research and identify partnership opportunities to strengthen community engagement and expand outreach.
- Build and maintain relationships with community organizations, civic associations, NYCHA representatives, elected officials, police precinct councils, and other stakeholders.
- Represent the CCRB at community events, outreach fairs, public meetings, and informational presentations citywide.
- Coordinate and support borough-based offsite board meetings and themed community events within NYCHA developments.
- Assist with event logistics, including scheduling, securing locations, preparing materials, and ensuring smooth event execution.
- Engage community members in conversations about the CCRB’s mission, services, and public education initiatives.
- Maintain and update an organized database of community partners and outreach contacts.
- Schedule and coordinate informational presentations with community partners and organizations.
- Prepare and distribute outreach materials, brochures, and board meeting documents.
- Support outreach administration, including inventory management, scanning, data entry, and tracking outreach efforts in internal databases.
- Assist with special projects, new initiatives, and public engagement campaigns.
- Perform additional duties as assigned to support departmental goals and agency initiatives.
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What This Job Offers
Job Type
Full-time
