Outreach Associate, Business Development (Houston, TX)

American Addiction CentersHouston, TX
Remote

About The Position

Outreach Associates are responsible for building relationships with qualified referral partners in Houston, TX territory, for the purpose of facilitating admissions to American Addiction Centers Treatment Programs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Four-year degree or equivalent demonstrated experience in addiction treatment marketing field.
  • 1+ years related experience and/or training; or equivalent combination of education and experience.
  • Organizational skills
  • Ability to multitask
  • Ability to travel through an area covering multiple states
  • Technologically savvy
  • Ability to create reports outlining weekly visits
  • Valid driver's license, and ability pass MVR check.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and execute general correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to travel with frequency

Nice To Haves

  • Knowledge of the substance abuse industry preferred
  • Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus.

Responsibilities

  • Identifies, builds, and maintains relationships with key referral partners.
  • Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development.
  • Manages all client related communication and CRM remotely, via AAC provided smart mobile devices.
  • Effectively converts a general inquiry to a rescue by managing the admissions process.
  • Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
  • Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios.
  • Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified.
  • Builds and maintains productive interdepartmental relationships.
  • Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline.
  • Ability to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline.
  • Ability to assist clinical team with discharge planning – identifying and contacting appropriate facilities for transfer of care when needed.

Benefits

  • company matching 401K
  • medical
  • dental
  • vision
  • life insurance
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