Outreach and Engagement Specialist

PRTC•Manassas, VA

1d•$72,823 - $94,670•Hybrid

About The Position

Initiates and participates in community outreach, engages the general public and specific target audiences to introduce and educate about the agency’s services. Performs intermediate technical work composing and distributing customer and general public communications, and related work as apparent or assigned. Work is performed under the limited supervision of the Marketing Director.

Requirements

Bachelor's degree in Communications, Customer Service, Public Relations, Education, or a related field, and considerable experience in communications, presentations, articles and newsletters, public and community outreach, or equivalent combination of education and experience.
Bilingual proficiency in English and Spanish, or another language commonly spoken within the OmniRide service area, is required.
Valid driver's license in the Commonwealth of Virginia.
Ability to work unconventional hours including occasional early mornings, nights, and weekends.
Ability to communicate effectively orally and in writing
Ability to multitask and prioritize workload
Ability to troubleshoot and develop basic websites/digital solutions
Ability to edit efficiently and accurately
Ability to establish and maintain effective working relationships with business and community leaders, executive management, other departments, outside agencies, and the general public.
Strong organization, editing, and communication skills.
Ability to work independently with moderate guidance, integrating team and company-wide goals in everyday activities.

Responsibilities

Plans, coordinates, and conducts community outreach activities to educate residents, employers, schools, community organizations, and other stakeholders about OmniRide services and programs.
Develops general public communications, that may include newsletters, articles, and any other written materials that promote OmniRide services, events, and community partnerships.
Revises schedule brochures, including proofing and coordination with Planning and Operations team.
Prepares and conducts special projects, expanding outreach to potential new riders, outreach/publicity for all OmniRide services.
Builds out event calendar and participates in community outreach events and public engagement activities.
Identifies and maintains relationships with community members and stakeholders to increase brand awareness.
Expand the Ride-Along and Travel Training Program throughout the community and in designated service areas to increase ridership.
Develop written communications, including presentations, short-form videos emails, flyers and brochures that highlight OmniRide services and community involvement.
Collaborate with internal teams on special projects and rider outreach initiatives.
Performs related work as assigned.