Outreach Specialist

Block by Block • Greensboro, NC

8h • Onsite

About The Position

At Block by Block, Ambassadors are employed to enhance public spaces by making them friendlier, safer, and cleaner for the communities they serve. This role is ideal for outgoing and friendly individuals who enjoy working outdoors and meeting new people, including community workers, retirees, and veterans. The primary responsibility involves frequently canvassing designated zones to interact with and seek out homeless/unhoused individuals, building relationships of trust with a "compassion first" approach. Ambassadors direct those in public spaces to appropriate services or more suitable locations, requiring a strong understanding of available social services within the community to suggest the right resources. They also respond to requests from merchants or visitors for engagement with individuals in need, aiming to de-escalate situations and redirect activities. A key aspect of the role is establishing cooperative relationships with agencies that serve the homeless to make a positive impact. Additionally, Ambassadors provide small comfort items like water or toiletries and are required to complete basic daily reports, necessitating proficiency in speaking, reading, and writing English.

Requirements

• High school diploma or GED required.
• One year of community outreach or social services experience required.
• Must have the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break
• Must be at least 18 years of age.
• Must be able to work outdoors in all conditions (free uniforms provided)
• Must be able to speak, read, and write the English language in order to create basic reports.

Nice To Haves

• Associates degree preferred.

Responsibilities

• Frequently canvass the zone to interact and seek out the homeless/unhoused on the streets to build relationships of trust with a "compassion first" approach.
• Direct those in public spaces to services or more suitable locations.
• Have a strong understanding of the variety of social services available to persons in need within their community, and suggest the right services to those who are ready to help themselves. Direct them to services and agencies to meet their needs.
• Respond when merchants or visitors request engagement with someone who may be in need to help de-escalate and redirect their activities.
• Establish relationships with agencies that are in place to respond to the needs of the homeless. Strive toward a cooperative effort to make a positive impact on the unsheltered in your zone.
• Providing small comfort items, such as water, toiletries, or other similar items.
• Must be able to complete basic daily reports of tasks completed, which requires being proficient in speaking, reading, and writing the English language.

Benefits

• Weekly Pay
• Pay Advance -- Get a pay advance before payday with Rapid Pay
• Great benefits
• Paid Time Off (PTO)
• Free uniforms for all weather conditions.
• Employee Assistance and our Employee Cares Program (disaster & tragedy assistance fund)
• A fun work culture and a lot more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees