Outpatient Therapy Rehab Aide

Trinity Health • Fort Lauderdale, FL

1d

About The Position

The Outpatient Rehabilitation Aide supports daily operations in the outpatient therapy department by assisting physical, occupational, and speech therapists with patient care activities, maintaining a safe and organized treatment environment, and performing administrative and clerical duties. The role helps ensure efficient clinic operations and provides customer service to patients and families.

This position is suitable for individuals pursuing careers in physical therapy, occupational therapy, speech-language pathology, athletic training, exercise science, kinesiology, nursing, or other healthcare professions who seek exposure to a rehabilitation setting.

Requirements

• High school diploma or GED.
• Strong organizational and time-management skills.
• Excellent interpersonal and customer service skills.
• Ability to work effectively with patients of various ages and functional abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Basic computer skills and proficiency with standard office software.
• Ability to follow directions and work collaboratively with rehabilitation staff.
• Ability to lift, push, pull, and transport equipment and assist with patient mobility activities as required.

Nice To Haves

• Coursework in healthcare, exercise science, kinesiology, or a related field.
• Previous experience in a healthcare, rehabilitation, fitness, or customer service setting.
• Experience working with patients in a clinical environment.

Responsibilities

• Prepare and set up treatment areas, equipment, and rehabilitation technology before patient sessions.
• Provide non-clinical support during therapy sessions as directed by licensed therapists.
• Assist with patient guarding and supervision during therapeutic activities under a licensed therapist's direction.
• Escort and transport patients safely between the therapy gym, waiting areas, parking lot, and other designated locations.
• Assist patients with clinic flow and timely arrival to treatment areas.
• Support a positive patient experience through courteous and professional interactions.
• Maintain the cleanliness, organization, and safety of the therapy gym, treatment rooms, and common areas.
• Clean, disinfect, and store equipment according to departmental and infection-prevention standards.
• Inspect equipment routinely and report maintenance or safety concerns.
• Organize treatment supplies, equipment, and therapy areas to support clinic operations.
• Monitor clinical and office supply inventory, stock treatment areas, and assist with ordering, receiving, unpacking, and organizing supplies.
• Maintain inventory records and notify leadership of low-stock items.
• Perform clerical and administrative tasks, including filing, scanning, data entry, copying, and document preparation.
• Assist with scheduling-related activities and patient-flow coordination as assigned.
• Answer phones, greet patients and visitors, and provide general customer service support.
• Maintain patient confidentiality in accordance with organizational policies and HIPAA requirements.
• Follow departmental, organizational, safety, and infection-prevention policies; maintain a hazard-free environment and promptly report safety concerns, incidents, or equipment malfunctions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED