Outpatient Supervisor II | Crisis Support

LIFESTREAM BEHAVIORAL CENTER•Leesburg, FL

8d•Onsite

About The Position

The Outpatient Supervisor is responsible for ensuring the smooth, efficient, and compliant day-to-day functioning of program operations across one or more designated sites. The role includes supervising staff schedules, monitoring facility safety and readiness, coordinating logistical and administrative processes, and supporting consistent, high-quality services to consumers and residents. The position provides on-site leadership to front-line staff during scheduled shifts and works with program managers, clinical staff, and administrative teams to support integrated service delivery.

Requirements

Bachelor’s degree in a related field.
At least three years of experience in an operational, supervisory, or logistical support role.
Strong leadership and team management skills, including the ability to motivate and guide staff.
Excellent communication and interpersonal skills for interacting with patients, families, and healthcare professionals.
Proficiency with healthcare management software and electronic health record (EHR) systems.
Ability to develop and implement policies and procedures to improve patient care and operational efficiency.
Strong problem-solving skills and the ability to handle complex situations and make informed decisions.
Knowledge of healthcare regulations and compliance standards related to outpatient services.
Ability to work collaboratively in a multidisciplinary team environment.
Strong organizational skills and ability to manage multiple priorities and projects.

Nice To Haves

Experience in a human services or healthcare setting.
Experience working in behavioral health, residential programs, or social services.
Familiarity with regulatory compliance, including OSHA, DCF, DBHDD, Medicaid, or CARF.

Responsibilities

Oversee day-to-day site operations to ensure safety, cleanliness, and regulatory compliance.
Monitor staff adherence to established procedures, including client supervision, documentation, and scheduling protocols.
Conduct regular facility walkthroughs to identify and address maintenance, safety, or operational issues.
Maintain supplies inventory and coordinate ordering, stocking, and distribution.
Support coordination of transportation, meals, and other logistics related to client care or daily program functions.
Provide on-site leadership to front-line staff during scheduled shifts and support problem-solving and decision-making.
Manage staff schedules, shift coverage, and time-off requests to ensure adequate staffing.
Ensure program operations align with licensing, accreditation, and organizational standards.
Collaborate with program managers, clinical staff, and administrative teams to support integrated service delivery.