Outpatient RN Navigator

INSIGHT Surgical Hospital • Coldwater, MI

3d

About The Position

The RN Navigator is accountable for effective clinical care coordination of patients. The Navigator proactively identifies and resolves needs and ensures patients have immediate access to emotional support and clinical guidance. Working with the care team and other multidisciplinary teams, the Navigator establishes and coordinates patient care plans. The role involves systematically and continuously collecting and assessing information about patient health status to develop, execute, and evaluate care plans for patients and/or families.

Requirements

• A BSN or five years of applicable nursing experience.
• Current, active, unrestricted Registered Nurse licensure in the state of practice.
• CPR/ACLS certification.
• History of positive rapport with patients, families, physicians, and interdisciplinary team members.
• Relevant experience working with diverse populations.
• Exceptional problem-solving, critical-thinking, organizational, interpersonal, and written and verbal communication skills.
• Ability to work in a self-directed environment with attention to detail and follow-through.
• Ability to function effectively in a critical care environment.
• Ability to establish priorities and respond to inquiries.
• Ability to work as a team player with the interdisciplinary team to reach care goals.
• Ability to manage multiple tasks and prioritize their importance.
• Ability to manage assignments with minimal supervision, collaborate with an interdisciplinary team, and focus on optimal patient and department outcomes.
• Ability to work with people of all social, economic, and cultural backgrounds and to be flexible, open-minded, and adaptable to change.
• Must adhere to the personal protective equipment requirements of the work setting.
• Must be able to stand for long periods and work at a rapid pace for long periods.

Responsibilities

• Support care team handoffs to promote smooth transitions between care settings and between active treatment, survivorship, and end-of-life care.
• Provide a consistent point of contact for patients and their families.
• Act as a liaison between patients, families, providers, and care locations.
• Coordinate patients’ plans of care with caregivers and providers.
• Call patients after appointments are scheduled to provide a formal introduction.
• Educate patients about diagnoses, treatment options, side-effect management, care team roles, and the importance of treatment adherence.
• Provide guidance and referrals to help patients cope with diagnoses and potential outcomes, including advance directives, palliative care, and end-of-life concerns.
• Identify and connect patients with appropriate support services and community resources.
• Facilitate communication among multidisciplinary care team members.
• Promote quality patient care and customer service while supporting safety, cost efficiency, and Insight principles.
• Meet mandatory and continuing education and skills competency requirements, pursue professional growth and development, and support department goals.

Benefits

• Comprehensive health, dental, and vision insurance coverage.
• Paid time off, including vacation, holidays, and sick leave.
• 401(k) plan.
• Short- and long-term disability insurance and term life insurance, provided as part of full-time employment.
• Optional supplementary coverage, including accident, critical illness, hospital indemnity, and AD&D insurance.

What This Job Offers

• Job Type: Full-time