Outpatient Rehabilitation Support Staff

Nebraska Medicine•Omaha, NE

10d•Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Outpatient PT/OT Patient Registration Technician Provide broad spectrum of support and therapeutic services to the Occupational, Physical and Speech Therapy professionals to facilitate optimal rehabilitation for the patient. Perform complex scheduling, registration, insurance verification and time of check-in collection duties for patients seeking services at the organization's clinics. Work Schedule Details: Full Time – First Shift Monday-Friday, 9:15am-5:45pm & 8:30am-5:00pm shifts available Lauritzen Outpatient Center Location Why Nebraska Medicine: Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine!

Requirements

Minimum of one year customer service experience required
High school education or equivalent required.
Strong team orientation required.
Ability to identify and solve problems required.
Customer relations skills, both verbal and written required.
Ability to form and maintain working relationships within the organization to foster a team environment required.
Knowledge of computer, keyboard, printers, various software programs, approved on-line resources, multi-line telephone with and without headset, scanners, copy machine, fax, cyracom telephones, and office equipment required.
Strong communication and organizational skills with aptitude for detail-oriented work required.
Efficient data entry skills required.
Basic Life Support (BLS) certification required within 30 days of hire.

Nice To Haves

Previous rehabilitation experience preferred and previous experience in scheduling and insurance background.
Previous experience with exercise equipment typically found in rehab setting, including but not limited to treadmills, exercise bikes, whirlpool, wheelchairs, walkers, etc. preferred.
Basic knowledge of medical terminology preferred.

Responsibilities

Provide broad spectrum of support and therapeutic services to the Occupational, Physical and Speech Therapy professionals to facilitate optimal rehabilitation for the patient.
Perform complex scheduling, registration, insurance verification and time of check-in collection duties for patients seeking services at the organization's clinics.