Outpatient Registrar (8A-4:30P)
About The Position
The Outpatient Registrar is responsible for interviewing incoming patients or their representatives to gather necessary admission information and enter it into the computer database. This role also handles information from other facilities, including specimens. The registrar ensures accurate collection of patient demographics, insurance coverage, and authorization requirements, considering the patient's condition. They provide patients with essential information regarding billing, complaint processes, patient rights and responsibilities, and visiting hours, distributing hospital literature appropriately. The position requires familiarity with hospital services, including payment arrangements, and the ability to refer patients to the business office when necessary. Additionally, the registrar assists in initiating financial analysis procedures and making system notations. They are responsible for collecting payments from self-pay patients and copays from insured patients, explaining consent forms, privacy notices, and registration documents, and resolving registration and insurance issues promptly. Maintaining accurate records and documentation, and coordinating with clinical staff, physicians' offices, insurance companies, and other relevant personnel are key duties. The role also includes completing annual educational requirements and adhering to all state, federal, and Joint Commission regulations.
Requirements
- Completes annual educational requirements within the assigned time frame.
- Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.
Responsibilities
- Interviews incoming patient or representatives and enters information required for admission into computer database.
- Enters information from other facilities, which include specimens, etc.
- Ensures patient demographics, insurance coverage, and authorizations requirements are collected to the best of his or her ability based on patient condition.
- Provides patients or representatives with information about billing, complaint process, patient rights and responsibilities and visiting hours.
- Distributes hospital specific literature in a timely and correct manner.
- Refers patient to correct employee at business office when payment arrangements are necessary.
- Helps in starting the financial analysis procedure, along with system notations when necessary.
- Collects payments for self-pay patients and copays from patients with insurance.
- Explains consent forms, privacy notices, and registration documents to patients during the registration process.
- Resolves registration issues and insurance issues in a timely manner.
- Maintains accurate records and documentation.
- Coordinates with clinical staff, physicians’ offices, insurance companies, and other pertinent staff when needed.
- Completes annual educational requirements within the assigned time frame.
- Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
