About The Position

We are seeking an experienced RN to join our Neurology team specializing in Multiple Sclerosis (MS) care at Riverside. In this role, you will support a highly specialized patient population with complex, chronic neurological conditions, helping guide them through long-term treatment plans and ongoing care. This position offers the opportunity to build meaningful, lasting relationships with patients while working in a collaborative, interdisciplinary environment dedicated to delivering comprehensive neurological care. In this fast-paced outpatient setting, you will provide clinic support during scheduled appointments while also managing a variety of care coordination responsibilities. Your work will include handling prior authorizations for medications and procedures, assisting with disability paperwork and durable medical equipment needs, and supporting infusion approvals and denials. You will triage patient calls and electronic messages, assess symptoms, and collaborate with providers to determine appropriate next steps, including urgent visits or escalation of care. This role blends clinical expertise with case management, allowing you to play a critical role in ensuring patients receive timely, appropriate care. The ideal candidate is a compassionate, detail-oriented RN with strong clinical judgment and experience in ambulatory care, case management, or a neuro-related specialty. Comfort with insurance processes, prior authorizations, and chronic disease management is essential, along with the ability to navigate complex patient needs with empathy and professionalism. This is a unique opportunity to join a well-established, in-demand program where teamwork, collaboration, and relationship-building are central to delivering exceptional patient care!

Requirements

  • Current Registered Nurse license from the State of Ohio and/or Current Registered Nurse license in good standing with a multi-state compact state.
  • BLS certification
  • Associate's Degree: Nursing
  • BLS - Basic Life Support - American Heart Association
  • RN - Registered Nurse - Ohio Board of Nursing

Nice To Haves

  • experience in ambulatory care
  • case management experience
  • neuro-related specialty experience
  • Comfort with insurance processes
  • Comfort with prior authorizations
  • Comfort with chronic disease management

Responsibilities

  • Provides general nursing care to patients and families throughout the continuum of care in diverse health care settings.
  • The RN is accountable for the practice of nursing as defined by the Ohio Board of Nursing.
  • The RN delegates nursing tasks to licensed practical nurses (LPNs) and unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act.
  • According to department policies and nursing care standards, provides professional nursing care services to patients.
  • Responsible for assessing, planning, implementing, and evaluating nursing care provided to assigned patients.
  • Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual.
  • Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs.
  • Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data.
  • Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance.
  • As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Benefits

  • We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
  • We work hard, care deeply and reach further to help people uncover their own power to be healthy.
  • We inspire hope.
  • We learn, grow, and achieve more – in our careers and in our communities.
  • if your passion is to work in a caring environment
  • if you believe that learning is a life-long process
  • if you strive for excellence and want to be among the best in the healthcare industry
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