OUTPATIENT PHLEBOTOMIST - MILLVILLE LAB EXPRESS

Beebe Healthcare•Millville, DE

8d•$18 - $27

About The Position

Collects and prepares blood specimens for laboratory testing and represents the laboratory to patients and their families. Reviews physician orders, obtains clinical and demographic information, prints draw lists, and verifies patient identification and the correct specimen type for requested tests. The role includes patient registration and information updates, test ordering and specimen labeling, responding to calls and STAT draw requests, maintaining equipment and supplies, and ensuring specimens are handled and delivered appropriately. The phlebotomist also supports laboratory operations, patient care, customer service, and healthcare business functions, and serves as a resource and teacher for new employees.

Requirements

High school graduate or equivalent.
BLS (Basic Life Saving) certification.
Complete a course in phlebotomy.
Phlebotomy certification within one year.
Communicate effectively, pleasantly, cooperatively, and discreetly with patients, physicians, hospital employees, and the public.
Able to work under pressure.
Willingness to increase knowledge of laboratory and hospital functions.
Demonstrate creativity and initiative in problem solving.
Knowledge of office equipment and basic computer programs.
Clear written and verbal communication skills.
Able to keep confidential information regarding patients and team members.
Able to withstand crisis situations.
Customer service skills for patients, team members, and visitors.
Experience with or completion of a course in medical terminology.

Responsibilities

Perform venipuncture, microcollection, bleeding times, blood cultures, therapeutic phlebotomy, and Blood Bank specimen collection.
Ensure positive patient identification and verify the correct specimen type for requested tests.
Prioritize phlebotomy duties efficiently, respond to changes in work schedules and volumes, and use time productively during light schedules.
Answer telephone calls, schedule tests, relay accurate information, respond promptly to STAT draw requests, and direct calls to the appropriate area or person.
Obtain and enter information into the L.I.S. and H.I.S.; register patients in the H.I.S.; and update patient demographics and insurance information.
Order test information, print labels, and label specimens at the point of service.
Maintain equipment and inventory of supplies; keep the patient drawing area clean and tidy; and maintain the phlebotomy basket or cart while following safety measures.
Follow biohazard safety practices, including safe use of the pneumatic tube system, manual specimen delivery to the main lab, proper disposal of blood collection equipment, and changing gloves between patients.
Provide appropriate bedside manner and maintain a positive attitude toward patients.
Perform medical necessity checks before outpatient phlebotomy.
Package specimens properly and deliver them to Specimen Processing in a timely manner.
Serve as a resource and teach new employees.