Outpatient Oncology Nurse Coordinator Per Diem Needham

Beth Israel Lahey Health•Boston, MA

1d•Onsite

About The Position

The Nurse Coordinator at the integrated Cancer Center, a community-based site of BIDMC, coordinates care for medically complex outpatients receiving specialty oncology services. The role supports medical oncologists and nurse practitioners and helps provide a seamless progression of care through evaluation, assessment, scheduling, consultation, and treatment. Training, evaluation, and competencies are overseen by a Nurse Leader in the department. The position includes coordinating treatment preparation and follow-up, educating patients and families, supporting clinical teams, communicating with patients and external providers, and collaborating with hospital colleagues, community agencies, and specialists. The role serves patients across neonatal, youth, young adult, middle-age, and elderly age groups.

Requirements

Associate's degree required.
Registered Nurse license required.
Basic Life Support certificate required.
Three to five years of related work experience required.
Oncology experience required.
Experience with computer systems, including web-based applications and some Microsoft Office applications, such as Outlook, Word, Excel, PowerPoint, or Access.
Ability to make decisions guided by precedents, policies, and objectives, and make recommendations affecting a department or functional area.
Ability to address varied, complex, and often non-recurring problems using staff input, innovative and creative approaches, and Lean diagnostic techniques.
Ability to set goals and determine how to achieve results within some guidelines, with broad guidance and overall direction from a manager or director.
Ability to summarize and communicate moderately complex information in English in varied written formats to internal and external customers.
Ability to understand and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
In-depth knowledge of concepts, practices, and policies, with the ability to apply them in complex and varied situations.
Ability to lead small projects or work groups, foster a collaborative and respectful team environment, and improve workflows.
Ability to provide customer service and staff training to meet unit standards and expectations, and to resolve service issues respectfully and promptly.
Competence to provide patient care to neonatal, youth, young adult, middle-age, and elderly age groups.
Physical ability to exert up to 50 pounds occasionally and/or up to 20 pounds frequently, and to stand or move around for most of the shift.

Nice To Haves

Bachelor's degree in Nursing preferred.
Outpatient Oncology experience preferred.

Responsibilities

Educate patients and families about chemotherapy and immunotherapy.
Coordinate care for patients preparing to start treatment, including pre-treatment staging, laboratory work, other testing, and venous access placement.
Collaborate with colleagues at BIDMC Boston and BID Needham in caring for oncology patients.
Support Hematology/Oncology physicians and nurse practitioners with telephone triage, medication prescription renewals, and outside laboratory orders.
Place referrals to and collaborate with community agencies, including visiting nurse, hospice, and other home care agencies.
Collaborate with and refer patients to specialists, including Cardiology, Endocrine, Genetics, Nutrition, Social Work, Physical Therapy, and Palliative Care.
Coordinate patient care from referral or consultation through discharge and follow-up in collaboration with physicians and other health care providers.
Assist with the pre-authorization process.
Receive consults and patient information as a contact and facilitator.
Coordinate and ensure patient scheduling for consultations, diagnostic procedures, and treatment procedures.
Gather information for the patient's history and physical.
Perform and document patient evaluations and assessments.
Assist with ordering laboratory tests, x-rays, and diagnostic procedures.
Work with surgeons and physicians to educate patients and families about medical care.
Assist in developing patient and family educational materials.
Participate in patient rounds and case conferences.
Maintain clinical knowledge and skills through consultation, formal and informal education, and literature review for self and the clinical team.
Provide leadership for process improvement related to patient care.
Make and answer patient calls before and after treatment or procedures, including calls from patients, referring providers, and outside facilities.