Outpatient Nurse Coordinator - Benign Hematology (UPMC Presbyterian)

UPMC•Pittsburgh, PA

5d•Onsite

About The Position

UPMC Presbyterian is seeking an experienced nursing professional to join its Benign Hematology Team as an Outpatient Nurse Coordinator. The role supports care for patients with benign hematology conditions, including sickle cell disease, hemophilia, clotting disorders, and iron deficiency. The coordinator supports clinic coverage and daily operations while providing direct patient care and promoting continuity across service areas. The position includes assisting with clinic operations; obtaining prior authorizations for imaging, medications, and referrals; scheduling clinic and advanced imaging appointments; performing phlebotomy; and collaborating closely with the hematology infusion department. The coordinator reviews laboratory and imaging results with providers, communicates recommendations to patients, and manages incoming and outgoing patient calls. The role also involves ongoing professional education, quality initiatives, practice improvements, and support for a safe, collaborative, patient-centered care environment. The schedule is Monday through Friday during daylight hours, in person.

Requirements

Minimum of 3 years of nursing experience.
Current licensure as a Registered Professional Nurse in the practicing state, or an eligible multistate license under the Nursing Licensure Compact, subject to the stated residency and licensure rules.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) within 30 days of hire.
Ability to demonstrate knowledge and skills necessary to provide care to or interact appropriately with patients across the ages served by the assigned unit.
Knowledge of lifespan growth and development principles and ability to assess patient-status data and determine age-specific care needs.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
UPMC-approved national certification preferred.

Responsibilities

Engage in ongoing professional development and participate in shared governance and quality initiatives.
Provide leadership within the practice, supporting nursing and support staff and maintaining a safe, effective care environment.
Deliver holistic, patient-centered care, including triage, care coordination, education, and follow-up.
Serve as the primary nursing resource and liaison for a patient caseload, coordinating with physicians and external services.
Build positive, collaborative relationships with patients, families, and care team members.
Use critical thinking, clinical judgment, communication, and documentation skills.
Support department operations, safety, regulatory preparation, and practice improvements.
Educate patients, families, students, and new staff; may precept and assist with staff development.
Promote a compassionate, patient-focused experience and contribute to continuous improvement.
Assist with clinic operations and obtain prior authorizations for imaging, medications, and referrals.
Schedule clinic and advanced imaging appointments and perform phlebotomy.
Collaborate with the hematology infusion department.
Review laboratory and imaging results with providers, communicate recommendations to patients, and manage incoming and outgoing patient calls.