Outpatient Manager Procedural Services
About The Position
The Outpatient Manager Procedural Services is responsible for the planning, management, implementation, and evaluation of operations and services to ensure quality, efficiency, and cost-effectiveness. This role ensures compliance with all regulatory agency standards and hospital policies, participates in strategic planning, and analyzes departmental needs. The manager oversees staffing, productivity, and the quality of patient care and satisfaction, facilitating care delivery within a patient-focused model and supporting case management protocols. They are also responsible for developing and implementing policies and procedures, promoting patient safety, and developing Performance Improvement projects. The manager assumes 24-hour responsibility for assigned areas, including budget preparation and administration, ensuring efficient utilization of resources and developing proposals for new programs and equipment. Additionally, the role involves the selection, development, motivation, and evaluation of staff, coordinating recruitment, facilitating retention strategies, assessing educational needs, and implementing disciplinary procedures. Maintaining effective working relationships with internal and external contacts, collaborating with physicians and other healthcare professionals, and actively participating in hospital committees are key aspects of this position. The manager is also responsible for their own personal and professional growth and development, staying current with standards of care and participating in professional organizations.
Requirements
- Bachelors degree in Nursing required
- 5 years clinical experience
- Organizational, planning delegation skills
- Team Building skills
- Communication skills
- Demonstrates leadership attributes
- Results oriented with concern for appropriate process
- CPR
- Professional Registered Nurse
- Ability to travel locally as well as long distance travel
- Ability to work within stressful conditions and difficult situations
- Resilient and flexible in a changing environment
- May be exposed to hazardous material and life threatening diseases
- Ability to cooperate and work with others
- Ability to make sound and timely decisions
Nice To Haves
- 2 years of previous management experience preferred
Responsibilities
- Planning, management, implementation and evaluation of operations/services to ensure quality, efficiency and cost effectiveness.
- Ensures compliance with all regulatory agency standards, i.e., federal, state, city, IDPH and all hospital policies and procedures.
- Participates in short and long term planning.
- Analyzes and plans for the needs of the area.
- Establishes staffing requirements.
- Maintains productivity as budgeted.
- Plans for the appropriate utilization of human resources.
- Monitors quality of patient care and patient satisfaction; oversees implementation of measures to improve both.
- Facilitates care delivery in conjunction with the patient focused model.
- Supports and facilitates case management practice in conjunction with Advocate Christ Medical Center protocols.
- Develops and implements policies and procedures to assure effective and efficient operations consistent with Advocate Sherman philosophy, policies, and procedures.
- Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
- Develops and incorporates Performance Improvement projects.
- Ensures that standards of practice are developed, implemented, and evaluated in conjunction with monitoring and evaluation activities within the area.
- Conducts special projects and studies related to area activities, goals or objectives.
- Assumes 24 hour responsibility for assigned areas of operation.
- Assumes responsibility for divisional coverage as necessary.
- Preparation and administration of budgets to ensure adequate personnel, Facilities, and supplies.
- Plans and administers an annual budget, and monitors budgetary expenditures, reports and justifies variances on an ongoing basis.
- Assures efficient utilization of supplies maintained in the area.
- Identifies inventory levels and costs of supplies maintained in the area.
- Develops new and expanding program proposals with cost/budget implications.
- Completes forecasting for upcoming and long-term budgets.
- Develops major equipment purchase proposals.
- Assists with the development of feasibility studies.
- Responsible for the selection, development, motivation and evaluation of staff.
- Coordinates recruitment activities.
- Facilitate and promote retention strategies.
- Assesses educational needs of the staff and facilities education opportunities.
- Assists individuals with identifying professional goals and provides opportunities to achieve those goals.
- Ensures an adequate orientation program for staff.
- Implements and coordinates disciplinary procedures.
- Monitors and facilitates the resolution of performance and/or other employee relations issues.
- Recruits, selects, mentors and motivates direct reports to achieve departmental, professional and personal goals and objectives.
- Facilitates peer interview process.
- Ensures that all staff are evaluated and performance reviews are completed in a timely manner.
- Facilitates staff meetings relating to unit, divisional, hospital and corporate activities.
- Maintenance of effective working relationships with internal and external contacts.
- Networks with peers to assure that administrative and clinical standards integrate with department and hospital services.
- Networks with professionals at other health care facilities for clinical standards.
- Coordinates activities with various other hospital departments to ensure patient satisfaction as well as cost-effectiveness.
- Collaborates with physicians, leadership and other health care professionals to assure delivery of quality care, patient satisfaction and continual use of area service.
- Actively participates in hospital committees and projects (PI projects, hospital projects, etc.)
- Responsible for personal and professional growth and development.
- Maintains knowledge of current standards of care via literature, educational events, internal and external resources and internal/external networking.
- Maintains memberships in professional and community organizations.
- Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
