Outpatient Laboratory Coordinator

TriHealth•Cincinnati, OH

3d•Onsite

About The Position

Join TriHealth as an Outpatient Laboratory Coordinator! At TriHealth, you’ll join an award-winning health system that prioritizes people - our patients, our community, and our team members. As a Lead Lab Assistant, you’ll play a key role in supporting high-quality laboratory operations by guiding lab assistants and couriers, ensuring accurate workflows, and helping maintain the exceptional service standards TriHealth is known for. We invest in your growth through hands-on training, competency development, and opportunities to expand your skills in a collaborative, patient-centered environment. TriHealth is consistently recognized as a top employer because we empower team members to lead, innovate, and make meaningful contributions every day. In this role, you’ll partner closely with cross-functional departments, support quality assurance processes, and step into supervisory responsibilities when needed - giving you both leadership exposure and a strong foundation for career advancement. If you’re passionate about accuracy, teamwork, and delivering excellent service, TriHealth is a place where you can thrive and grow your career. Apply today and grow your career with a team that truly values you.

Requirements

High School Diploma or GED or GED (Required)
1-2 years of Customers Service in Healthcare Preferred

Nice To Haves

Formal Phlebotomy training (Preferred)
Certified Phlebotomist

Responsibilities

Provides leadership and support for lab assistants and couriers.
Trains, directs, schedules and assigns work.
Coordinates employee departmental orientation, competency testing, compliance education, safety training, and other mandatory instruction.
Edits employee time records.
Works with department supervisors, lead techs, and other support service employees to develop efficient processes and procedures.
Works with non-lab departments (e.g. registration, patient accounting, radiology, outside courier agency, etc.) to coordinate workflow and to troubleshoot and resolve issues.
Order tests using LIS and HIS.
Reviews test orders for accuracy and maintains QA records (submits monthly QA charts).
Maintains inventory and orders supplies.
Ability to Prioritize/Organize/Handle Quantity of Work
Accuracy/Quality/Completeness of Work
Complex Assignments Received/Delegated/Completed
Judgement Skills/Problem Solving Skills
Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed
The Lead Tech assumes duties and responsibilities of supervisor, when the supervisor is offsite or as delegated.