SEASONAL OUTPATIENT COORDINATOR-SCHEDULER - OB Clinic - Per Diem - Days

Sierra View Medical•Porterville, CA

12d

About The Position

The Outpatient Coordinator/Scheduler performs coordinator, registration, scheduling, authorization, and clerical duties to support safe and efficient clinic operations and patient care. The role works under the supervision of the Clinic Manager and follows applicable laws, regulations, standards, and facility policies and procedures. The position serves patients across age groups, including geriatric, adult, adolescent, pediatric, and newborn patients, as well as facility staff, physicians, visitors, vendors, and the general public. The employee is expected to work scheduled hours, including holidays, weeknights, weekends, call-backs, and on-call assignments, and to participate in emergencies and community disasters when directed. The role requires reporting perceived misconduct, following AIDET, maintaining compliance with governing-agency requirements, and accepting reassignments and additional duties as needed. The employee must work cooperatively under pressure and meet multiple deadlines. This seasonal, per-diem role requires 40 hours per week for 8 weeks. The listed shift is 8:00 a.m. to 4:30 p.m.

Requirements

At least 1 year of experience as a Scheduler or Coordinator in a healthcare setting or clinic.
High school graduate or equivalent.
Ability to work 40 hours per week for 8 weeks.
Ability to work scheduled hours that may include holidays, call-backs, weeknights, weekends, and on-call assignments.
Knowledge and skills to provide care appropriate to the age-related needs of patients served.
Knowledge of medical practices and procedures and of laws, regulations, and guidelines pertaining to clinics.
Leadership and supervisory ability and willingness to work harmoniously with clinic staff.
Ability to deal tactfully with personnel, patients, family members, visitors, government agencies or personnel, and the general public.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence when required.
Ability to read, write, speak, and understand English.
Ability to use Microsoft Outlook, Word, PowerPoint, and Excel, web-based database programs, and the Internet.
Basic computer skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages when required.
Ability to apply common-sense understanding to instructions provided in written, oral, or diagram form and address problems involving several concrete variables in standardized situations.
Ability to work under pressure, meet multiple and competing deadlines, and cooperate with colleagues and supervisors.

Nice To Haves

Medical Assistant certification and/or experience.
Medical Records or coding certificate.

Responsibilities

Obtain insurance information and verify insurance coverage for services.
Complete authorization and referral processes for new and established patients.
Answer phones, greet customers, route calls, and schedule patient appointments.
Schedule appointments after authorization is obtained and relay messages and information to the care team or provider.
Ensure proper and timely patient registration.
Assist with training new employees in a positive and productive manner.
Call or send appointment reminders when requested or required.
Prepare patient charts, fax evaluations and progress notes to appropriate parties, and route charts upon discharge.
Prepare and enter patient charges electronically; verify and reconcile charges as directed.
Submit TARS and send medical records offsite as needed.
Collect visit co-payments.
Maintain office equipment and supplies, ordering supplies as appropriate.
Assemble new patient charts, maintain and file existing charts, and spot-check charts for completeness and signatures.
Enter data into proprietary databases and hospital systems, audit data entry, and generate reports as directed.
Maintain the presentation of the waiting room.
Scan signed evaluations and other required documents into Meditech when required.
Communicate effectively and efficiently with customers and staff.
Maintain positive working relationships with physicians, leadership, and staff.
Participate in emergencies and community disasters as directed and report perceived misconduct.
Maintain department compliance with governing-agency rules and regulations and follow AIDET.